Facilities Associate

About the role

The Facilities Specialist of Facilities & Physical Security plays a crucial role in ensuring the smooth operation of the Columbus office. This position requires a presence in the office five days a week and involves managing various administrative and maintenance tasks.

Responsibilities

• On-site, daily point of contact for all Williams Lea managers, guests, and building owner representatives.
• Coordinate with vendors for deliveries and services, including catering and conference room setup.
• Clean up conference rooms and pantries after use.
• Maintain inventory and order supplies as needed.
• Communicate with the manager about meeting concerns and deadlines.
• Adhere to Williams Lea and client site policies.
• Oversee maintenance of equipment and supplies, including cleaning and safety inspections.
• Liaise with building owners for facility-related needs.
• Manage parking passes and building access cards.
• Assist with Business Continuity Planning (BCP).
• Manage and execute security-related functions.
• Support IT functions with security-related tasks.
• Assist with investigations involving security breaches and interface with law enforcement.
• Ensure compliance with corporate security policies and procedures.
• Deploy and upgrade security-related hardware and software.
• Manage day-to-day physical and fire security operations.
• Work closely with IT functions to address security issues.

Qualifications

• A minimum of an associate's degree in a related field, or equivalent work experience.
• At least 3-5 years of direct onsite customer service, office management, or receptionist experience.
• Ability to make independent decisions that align with business needs and policies.
• Experience managing building maintenance activities.
• Excellent communication, interpersonal, and customer service skills.
• Highly organized with excellent attention to detail.
• Proficiency in Microsoft Suite (Word, Excel, PowerPoint, SharePoint).
• Knowledge of ProWatch Badging System and Honeywell Camera Systems.

Benefits

The total compensation package includes a salary range of $18.99-26.59 per hour, with additional benefits such as medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance, and other voluntary supplemental insurance coverages. RRD is committed to providing a supportive and inclusive environment for all employees.