Facilities Assistant

Primary Objective

The Facilities Assistant is responsible for maintaining cleanliness and organization in occupied spaces during regular business hours. This role ensures a safe, sanitary, and professional environment by providing prompt cleaning services and restocking supplies as needed throughout the day.

Essential Job Functions

• Maintain cleanliness in high‑traffic and occupied areas such as offices, restrooms, breakrooms, hallways, and common spaces.
• Perform ongoing cleaning tasks during business hours, including wiping surfaces, emptying trash, and spot cleaning floors.
• Continuously remove trash and recycling.
• Respond promptly to cleaning requests, spills, or unexpected maintenance needs to minimize disruption to operations.
• Monitor and restock supplies such as paper products, soap, sanitizer, and other consumables.
• Ensure restrooms and break areas remain clean, fully stocked, and presentable at all times.
• Report maintenance issues, safety hazards, or supply shortages to appropriate personnel.
• Follow all safety, health, and sanitation guidelines and procedures.
• Set up and break down conference rooms as requested.
• Maintain cleaning equipment and ensure proper use and storage of supplies.
• Check elevator cabs and tracks.
• Assist facilities staff with service calls as needed.
• Provide professional and courteous service to staff and visitors.

Relationships and Contacts

• Supervise Approximately: None
• Reports To: AVP of Facilities
• Frequent contact with vendors and staff, both face‑to‑face and by telephone.

Requirements

• Education: High School Diploma or GED.
• Experience: 2 years in a custodial, janitorial, or facilities support role.
• Must have a vehicle and insurance for some site‑to‑site travel – mileage will be paid.

Physical Requirements

• Ability to bend, stoop, kneel, crawl, sit, climb or balance and reach overhead and lift up to 25 lb.
• Sit, stand, walk, and reach with hands and arms; may be required to climb or balance and stoop, kneel, crouch, or crawl.
• Must have a valid driver’s license and insurance; mileage will be paid when using own vehicle.
• Position may require travel to alternate branch locations as scheduled or as business needs arise, including temporary or permanent assignments.

Mental Requirements

• Perform job functions independently or with limited supervision; work effectively alone or as part of a team.
• Read and follow written instructions and comply with oral directions.
• Speak clearly and deliver information in a logical, understandable sequence.
• Deal calmly and professionally with diverse personalities and cultures at various organizational levels.
• Demonstrate highest levels of customer service and discretion when dealing with the public.
• Maintain composure under deadline pressure, extreme accuracy, quality demands, and fast‑pace environments.
• Handle multiple, simultaneous, and changing priorities effectively.
• Exercise the highest level of discretion on internal and external confidential matters.

Equipment Skills

• Personal computer with Windows environment.
• Calculator.
• Copy machine, fax machine, and scanner.