Facilitator

About the role

Facilitates dynamic learning experiences for assigned business lines, topics, and levels in classroom and virtual formats with differing levels of complexity aligned to desired goals, strategies, and outcomes—ranging from new hire training to more complex delivery, development, and consultation.

Serves as a catalyst for learning by understanding learner needs, creating the right environment for learning, building rapport with participants, and using appropriate delivery options and media to make learning engaging, effective, relevant, and applicable.

Selects and aligns delivery options and media for training and learning events to desired learning or behavioral outcomes. Assists with needs analysis, design, and development of learning solutions; supports recommendations for learning or performance solutions. Supports evaluation and measurement of programs and implements improvements as needed.

Coordinates session logistics associated with planning learning events, such as roster management, monitoring training rooms and technology, and communications. Leverages learner feedback and survey data to improve the learner experience.

Responsibilities

• Facilitate dynamic learning experiences in classroom and virtual formats for various business lines, topics, and skill levels.
• Align delivery methods and media to desired learning or behavioral outcomes.
• Assist with needs analysis, design, and development of learning solutions.
• Support evaluation and measurement of training programs and implement improvements.
• Coordinate logistics for learning events, including roster management, technology, and communications.
• Use learner feedback and survey data to enhance the learner experience.

Requirements

• Bachelor’s degree in business, human resources, or a related field, or equivalent work experience.
• Four or more years of experience in learning & development, HR, or business.

Skills

• Thorough understanding of adult learning and instructional design principles, practices, and learning sciences, particularly in training and facilitation methods.
• Proficient dynamic facilitation skills for diverse audiences.
• Ability to set and meet goals and action plans.
• Ability to interpret data to create actionable training plans based on insights.
• Effective interpersonal, verbal, and written communication skills.
• Ability to travel 15% of the time.

Schedule

Hybrid schedule with an in-office expectation of 3 or more days per week and flexibility to work remotely for the remaining days.

Benefits

• Healthcare (medical, dental, vision).
• Basic term and optional term life insurance.
• Short-term and long-term disability.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation (from two to five weeks depending on salary grade and tenure).
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.

Pay

Pay range: $32.16 - $42.88 per hour. The actual range may differ based on location. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase, 401(k) contribution, and pension (all benefits are subject to eligibility requirements).