FAAS Senior Manager - Integrated Finance Managed Services -Transition and Onboarding Lead

About the role

The Transition/Onboarding Lead will play a critical role in ensuring the successful onboarding, transition, and stabilization of clients onto EY’s IFMS operating model. This role spans onboarding readiness, end-to-end transition execution, and transition PMO leadership, providing strong governance, coordination, and transparency across complex, multi-workstream engagements.

Responsibilities

• Lead and own end-to-end transition and onboarding delivery, including planning, execution, governance, budgets, dependencies and stabilization.
• Act as the primary client point of contact during transition, managing communications, risks, issues and escalation to ensure a controlled onboarding experience.
• Own onboarding readiness across policies, controls, operating practices, data migration, knowledge transfer, and technology enablement, working in close coordination with business and technology SMRs.
• Drive structured change management, communications, and adoption to enable smooth delivery and operational readiness.
• Drive consistency and efficiency through standardized templates, dashboards, and PMO enablement tools.
• Prepare steady‑state readiness criteria and completion checklists.
• Collaborate with delivery teams to enable smooth handoff to steady-state operations.
• Deliver clear, executive-ready dashboards and insights highlighting status, risks, decisions required, and upcoming actions.
• Manage transition quality gates, cutover readiness, and go‑live governance to ensure smooth onboarding of client services into steady‑state operations.

Qualifications

• Bachelor’s degree in Business, Finance, Project Management, or related field.
• 10+ years of experience in managed services transitions, onboarding and PMO.
• Strong understanding of transition governance frameworks, service delivery models, project management methodologies, and operational best practices.
• Demonstrated program and PMO leadership capability across complex initiatives.
• Excellent stakeholder management, communication, and organizational skills.
• Experience driving change management and operational readiness.
• Strong communication skills, both verbal and written in English, with the ability to engage and influence stakeholders at all levels.
• Ability to work collaboratively in a fast-paced environment, drive operational efficiency, while working across borders and functional competencies.
• Knowledge of SAP Finance modules (FI/CO) and experience working with Signavio process maps a big plus.