F & I Manager

About the role

Pritchard Companies is seeking an experienced and customer-focused Finance & Insurance (F&I) Manager to join our dealership team. This is a key leadership role responsible for helping customers secure financing, protecting the dealership through compliance and documentation excellence, and contributing to overall dealership profitability and customer satisfaction.

Responsibilities

• Work directly with customers to understand their financing needs and present tailored finance and insurance solutions
• Present and sell finance, warranty, protection, and insurance products that provide value to customers
• Ensure all transactions comply with federal, state, lender, and dealership regulations
• Manage financing paperwork, funding packages, title documentation, and cash management activities
• Negotiate financing terms with banks, credit unions, and lending partners
• Build and maintain strong relationships with lenders, vendors, and OEM representatives
• Stay current on lending programs, regulatory changes, market trends, and finance products
• Partner closely with the sales team to structure deals and maximize customer satisfaction
• Train and support dealership staff on F&I processes, compliance, and documentation requirements
• Ensure all paperwork is completed accurately and funding is processed in a timely manner
• Contribute to dealership sales, profitability, and customer retention goals
• Perform additional duties as assigned

Requirements

• Minimum of 3 years of automotive sales and/or Finance & Insurance experience
• Strong understanding of automotive financing, lending programs, and compliance requirements
• Proven ability to build relationships and deliver exceptional customer experiences
• Strong negotiation, communication, and presentation skills
• Highly organized with strong attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Valid driver's license with an acceptable driving record

Qualifications

Preferred Qualifications:

• Degree in Finance, Business, Accounting, or a related field
• Previous dealership F&I management experience
• Experience working with multiple lenders and finance platforms

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off (PTO)
• Paid Holidays
• Career Growth Opportunities Across Multiple Business Units