F&I Manager

Responsibilities

• Provide exceptional customer service while helping customers choose products that protect their vehicle purchase.
• Work with lenders to obtain financing approval and complete all vehicle purchase and associated paperwork accurately and on time.
• Follow up on and collect receivables.
• Present all products and their benefits to help customers choose protection packages for their vehicle.
• Build professional relationships with lenders to secure the best financing for customers.
• Submit deals to banks electronically using appropriate dealer systems.
• Enter transactions accurately into ADP and bank approval systems.
• Process all transaction paperwork and ensure it meets the needs of the office, state-specific DMV, and lender requirements.
• Track deal receivables and follow up on outstanding items to ensure collection of all money and bank stipulations for contract funding.
• Participate in store meetings including Sales Receivables, Save-a-Deal, and Store Manager meetings.
• Interact with sales team and sales managers to ensure transactions are completed accurately and to the customer’s satisfaction.
• Follow up with customers as courtesy reminders for purchased products requiring customer action (e.g., protective coating applied).
• Aid the Sales Team in customer engagement during peak traffic times.
• Secure all necessary licenses within 90 days of hire.

Qualifications

• At least 2 years of dealership finance experience is required.
• CDK experience is preferred.
• Focus on providing exemplary customer service as a team player.
• Self-motivated with the ability to set and achieve targeted goals.
• Strong interpersonal communication skills and working knowledge of computers.
• Acceptable driving record and valid driver's license in your state of residence.

Pay

The California salary pay range for this position is $9,000.00 - $18,000.00 monthly. This is a performance-driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Individual Product and Reserve Income, Individual Net PVR, Product Penetration, Manufacturer Approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.

Schedule

Not specified.

Benefits

• Competitive pay
• Medical, Dental, and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs