F/I Manager

What You'll Do

• Greet customers in a friendly and professional manner.
• Help customers choose protection packages for their vehicle by presenting all products and their benefits.
• Ensure financing for customers; by building professional relationships with lenders and working with them to get the best financing available for our customers.
• Submit deals to bank electronically using appropriate dealer system.
• Enter transactions accurately into ADP and bank approval systems.
• Process all transaction paperwork and ensure it is accurate and meets the needs of the Office, state specific DMV and lender requirements.
• Track deal receivables and follow-up on outstanding items to ensure collection of all money and bank stipulations for contract funding.
• Participate in store meetings including Sales Receivables, Save-a-Deal and Store Manager meetings.
• Interact with sales team and sales managers to ensure transactions are completed accurately and to the customer’s satisfaction.
• Follow-up with customers as courtesy reminder for purchased products requiring customer action (ex. Protective coating applied).
• Absorb and assist Sales Team with customer engagement in the sales department during peak traffic times.

What You'll Bring

• Strong attention to detail.
• Sense of urgency.
• Excellent communication.
• Typing – ability to type efficiently to enter accurate information into tracking system.
• Mathematics – ability to solve basic math calculations.
• Basic computer skills.