F & B Supervisor

Job Summary
Live Nation Entertainment is the world’s leading live entertainment company, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our Concerts Division fosters a fun and upbeat work culture with opportunities for growth and development.

About the role

This role ensures that standards are met regarding staff uniforms, quality of service/food, timeliness of food, guest relations, and maintains a comfortable atmosphere in the room. Key responsibilities include conducting pre-shift meetings, assisting staff, and managing various operational tasks.

Responsibilities

• Ensure staff uniforms meet standards and food quality/service is up to house of blues entertainment (HOBE) standards.
• Support staff in their job functions as needed.
• Manage schedules, handle voids, closing comps, and liquor pulls.
• Handle cash transactions and maintain safety and sanitation standards.
• Communicate with special events department to ensure proper staffing and event execution.
• Conduct performance counseling and ensure discipline follows guidelines.
• Train hourly staff members.

Requirements

• Tips and RAMP/Responsible Alcohol Awareness Training Certification or equivalent.
• 3 years supervisory experience in high-volume restaurant/live entertainment environments.
• Working knowledge of restaurant and bar operations.
• Entry-level knowledge of state, federal, and local liquor laws, retail operations, and computers (Microsoft Office).
• Leadership, guest relations, decision-making, and staff schedule maintenance skills.
• Positive interaction with staff and guests, prioritization, organization, motivation, problem-solving, delegation, follow-up, communication, and conflict resolution.
• High school diploma preferred, some college or degree preferred.

Physical Demands/Working Environment

The position requires extended periods of standing and working on feet. Must be able to lift up to 35 lbs using proper lifting techniques.

EQUAL EMPLOYMENT OPPORTUNITY

We are committed to creating an inclusive environment and encouraging applications from individuals of all backgrounds. We support equal employment opportunities for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, national origin, race, sex, pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding, gender, gender identity, gender expression, sexual orientation, or any other basis protected by applicable federal, state, or local law, rule, ordinance, or regulation. Live Nation provides reasonable accommodations for qualified individuals with disabilities upon request.