F&B Manager- 888 Restaurant

About the role

The Food & Beverage Manager will direct, coordinate, and administer Food & Beverage service operations to ensure profitability, quality standards, services, and guest satisfaction for multiple F&B outlets throughout the hotel. They will contribute to planning, organization, and training to achieve restaurant/bar objectives in sales, costs, internal guest retention and satisfaction, communication and awareness, guest service, food quality, and compliance.

Responsibilities

• Assist with hiring and training of restaurant and bar staff
• Understand all programs, procedures, standards, specifications, guidelines, and training protocols
• Collaborate with Bar Manager, Restaurant General Manager, and Chef de Cuisine to create a culture and work environment based on respect; foster opportunities for team growth and development
• Review daily business levels, anticipate critical situations, and plan effective solutions
• Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts; assign work for efficient use of equipment and personnel
• Ensure restaurants meet appearance standards and comply with all health and safety regulations
• Investigate and resolve customer complaints regarding food quality, service, or accommodations
• Perform additional duties and projects as assigned

Requirements

• Ability to speak, read, write, and understand English
• Professional demeanor appropriate for a luxury environment
• Minimum 2-3 years of restaurant, bar, or hospitality management experience preferred
• Working knowledge of point-of-sale systems
• Strong customer service, interpersonal, and communication skills
• Strong analytical, decision-making, and problem-solving skills
• Ability to multi-task and work in a fast-paced, dynamic environment
• Ability to be flexible, adaptable, and responsive to change

Qualifications

• High school degree or equivalent; Associate, Bachelor’s, and/or Culinary degree preferred

Physical & Mental Demands

• Must be able to stand, walk, and sit for prolonged periods
• Must be able to bend, stoop, and crouch
• Must use hands to reach, grasp, handle, pull, and push
• Must have good near and far vision
• Must be able to hear, talk, and smell