Jobs · Customer Service · Maryland

F&B Cashier

Ocean Downs Casino · Berlin, MD · 1 wk ago
Customer Service$15/hrFull-time

About the role

Located in Berlin, Maryland, Ocean Downs Casino is a premier entertainment destination offering exciting gaming experiences, live harness racing, and exceptional hospitality. As part of Churchill Downs Incorporated, we are committed to creating an inclusive and engaging workplace where team members thrive. We value diverse perspectives and believe collaboration drives innovation and success. At Ocean Downs, we foster a culture of respect, continuous learning, and growth—empowering our team to deliver unforgettable experiences for our guests while achieving our shared vision.

Essential Duties and Responsibilities

  • Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
  • Greets and serves guest in a friendly and efficient manner.
  • Operates P.O.S. System and makes accurate cash and financial transactions.
  • Accurately records all Food & Beverage revenues and corresponding receipt of money, credit cards, complimentaries and coupon settlements.
  • Prepares all settlement paperwork in a consistent and organized manner.
  • Maintains inventory and restocks all items and products in area as needed.
  • Ensures that work area is clean and sanitary.
  • Relays all guest compliments and complaints to Food & Beverage Management.
  • Promotes outstanding customer relations.
  • Promotes honesty and trust among the team.
  • Performs all other duties as assigned.

Required Skills and Abilities

  • Restaurant and/or fast food cashier experience preferred.
  • Ability to read, write, speak, understand or communicate in English sufficiently to perform the necessary functions of this position.
  • Ability to consistently comprehend, retain and execute written, verbal and demonstrated directions, explanations and guidance.
  • Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management.
  • Must be able to obtain and keep a License issued by the Maryland State Lottery Agency required of all Gaming Establishment employees.

Education and Experience

  • High School Diploma or Equivalent Required.

Physical Requirements & Working Conditions

  • Must be able to sit, walk or stand for extended periods of time without difficulty.
  • Must be able to work a flexible schedule based on business needs which includes days, evenings, nights, weekends and holidays.

Benefits

This is a full time, year round position with a comprehensive benefits package. If you possess the desire to work for a great company, then we would love to have you! The pay for this position is $15 per hour.

Pay

The pay for this position is $15 per hour.

Schedule

This is a full time, year round position with a comprehensive benefits package. If you possess the desire to work for a great company, then we would love to have you!

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