F&B CASHIER
Hollywood Casino at Greektown · Detroit, MI · 3 wk ago
Customer ServiceFull-time
Responsibilities
- Supply guests with information on services available on property.
- Aid guests in any way possible and direct guests to tables.
- Ensure proper cash handling for all transactions.
- Ensure guests in each station are being properly attended.
- Maintain knowledge of current hotel & casino activities, beverage outlets and operations.
- Utilize proper procedures and documentation for transactions.
- Comply with all health and safety standards.
- Comply with company policies, procedures, rules, regulations, and be available to work on a regular basis.
- Ensure that Superior Guest Service levels are met according to Standard Operating Procedures.
- May have to access gaming systems.
- Attend meetings as scheduled.
- Perform other job-related duties as assigned.
Requirements
- Excellent communication and guest service skills.
- Cash handling experience and basic math ability.
- Some knowledge of food service procedures.
- Ability to deal courteously and tactfully with the public.
- Ability to understand and comply with all company and departmental rules and regulations, policies and procedures.
- Read, write, and communicate verbally in English.