External Project & Program Management Associate II

About the role

Contributes to successful project outcomes by coordinating logistics, monitoring progress against contractual milestones, and maintaining accurate records for regulatory and client audits.

Responsibilities

• Plans and monitors external client projects to ensure deliverables meet agreed specifications, timelines, and quality standards.
• Coordinates resources and schedules across internal teams, clients, and subcontractors to maintain project alignment and progress.
• Acts as the primary contact for internal/external clients; uses established processes and tools to manage project budgets, risks, issues, and changes, ensuring compliance with contractual obligations.
• Troubleshoots and resolves issues/problems, applying judgment and precedents to recommend practical solutions; proactively conveys process changes to contractors, contract administrators and process owners.
• Prepares and delivers clear project status updates to clients and stakeholders, explaining moderately complex information in a concise manner.
• Ensures adherence to contractual requirements regarding scope, cost, and quality throughout the project lifecycle.
• Acts as a resource for colleagues with less experience, providing guidance on standard project management practices and tools.
• Frequent, independent driving to meetings, company locations, field locations, and/or active incident sites while maintaining a focus on safety and compliance with traffic laws is essential to this position.
• Performs other duties as assigned.

Career Level: P2