External Mortgage Sales Consultant

Growing the Credit Union’s Real Estate Loan Portfolio

Building relationships with real estate agents, community leaders, partner organizations and other finance/tax/legal professionals to generate referrals.

Providing Consultations

Offering consultations with members seeking to purchase or refinance a home and recommending appropriate solutions to meet the members' needs.

Completing Applications and Gaining Approval

• Submitting complete loan application with supporting documentation to underwrite.
• Serving as the liaison between the member and the Credit Union’s third-party loan fulfillment partner.
• Aiding branch staff in completing applications and gaining loan approval for home equity solutions for members.

Referral Development

• Developing referral sources through branches, realtor marketing groups, and the communities we serve.
• Partnering with Emerging Markets team to identify referral opportunities at pop-up events, partner on-site events, and financial education and wellness seminars.
• Developing and delivering training to Credit Union staff to build their knowledge of first-, second- and equity mortgage products, along with the corresponding application processes.

Customer Service and Support

• Notifying and assisting members who cannot be approved, referring to appropriate resources for credit coaching.

Education and Training

• Staying informed of trends in mortgage lending, the rate environment and competitor offerings;
• Sharing insights and recommendations with management.

Qualifications

• A minimum of two years’ experience in mortgage loan sales required.
• Bachelor’s degree is strongly preferred.
• Ability to earn and maintain a current Certified Credit Union Financial Counselor (CCUFC) professional designation.
• Comfortable making cold calls when required.
• Good communication skills, both written and verbal.
• Prioritizing attention to detail, ability to multi-task in a fast-paced environment and working knowledge of MS Outlook, Excel and Word required.
• Ability to maintain confidentiality of sensitive information and conduct oneself with a high level of diplomacy and tact.
• Reliable transportation and a valid California driver's license.

Compensation

Pay Range: $45k plus commission.