External Mortgage Loan Originator

Duties/Responsibilities

• Participates in the development and implementation of strategic projects as directed by the Management Team.
• Identifies operational challenges affecting the team, research potential solutions, and escalates recommendations to Management; promotes teamwork by supporting, reassuring, and encouraging peers.
• Originates first mortgage loans for members and non-members through realtor and builder referrals, online inquiries, and walk-in traffic.
• Meets with area realtors and builders to promote IMCU mortgage products and support loan origination volume.
• Explains loan program features, benefits, and risks; reviews loan conditions with borrowers and collects required documentation.
• Maintains an active loan pipeline and communicates loan status to members, real estate agents, and other related parties; performs timely follow-up on leads and loan files.
• Maintains effective working relationships with Branch employees to support mortgage education and generate application referrals.
• Maintains effective working relationships with mortgage department staff by attending scheduled meetings and training sessions.
• Identifies opportunities and assists with the cross-sale of additional IMCU products to members engaged in the mortgage process.
• Manages the employee mortgage loan pipeline in accordance with privacy and confidentiality requirements.
• Performs other duties as assigned.

Competency

• Demonstrates effective interpersonal skills, manners, and communication techniques, including the ability to convey both positive and negative outcomes professionally.
• Prioritizes tasks and manages daily workflow in an organized and efficient manner.
• Works independently with minimal supervision while maintaining expected performance standards.

Physical Demands

• Prolonged periods of sitting.
• Extended time working at a computer monitor.
• Manual dexterity to handle, operate, and control equipment, materials, tools, and related objects.

Travel

• Required.