External Mortgage Loan Originator
First Heritage Mortgage Services · Feasterville-Trevose, PA · 23 mo ago
FinanceFull-time
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Manage customer interactions through phone and email
- Provide technical solutions to customer issues
- Document and escalate complex issues to senior team members
Requirements
- Bachelor’s degree in Computer Science or related field
- 2+ years of experience in customer service or technical support
- Strong problem-solving and communication skills
Qualifications
- Proficiency in Microsoft Office Suite
- Experience with CRM systems
Skills
- Excellent verbal and written communication skills
- Ability to work independently and manage multiple tasks
- Knowledge of common IT troubleshooting techniques
Benefits
- Flexible working hours
- Competitive salary package
- Professional development opportunities
Pay
$50,000 annually
Schedule
Monday to Friday, 9 AM to 5 PM