External Manufacturing Program Manager

About the role

The Manager supports governance, financial processes, and operational coordination for External Manufacturing (EM) relationships, with a primary focus on Jabil and other strategic collaborators. This role executes standardized processes to ensure contract compliance, financial accuracy, and effective operational governance, while partnering cross-functionally to support business performance and operational excellence.

Responsibilities

• Responsible for deploying and executing standardized processes across strategic collaborations and external manufacturing sites to support service delivery and financial objectives
• Leads a small team of professionals serving as process owners across governance, financial processes, scorecard deployment, and operational reporting
• Execute claims and reverse claims processes, ensuring accuracy, documentation, and timely closure
• Coordinate payments, purchase orders, and vendor setup (JDE, Ariba) in compliance with financial policies
• Track cost improvement program (CIP) commitments and support delivery monitoring
• Support inventory (SLOB) adjustments and assist in capex and expense tracking
• Support adoption of digital tools (e.g., Power BI, Control Tower) to enhance reporting and visibility
• Maintain and execute key business processes (e.g., Appian workflows)
• Develop and maintain scorecards and standardized reports to increase transparency
• Manage activities to shape EM strategy & governance
• Coordinate governance forums and track follow-up actions
• Maintain EM training curriculum and ensure ongoing compliance alignment
• Oversight of Cilag-Global Entrepreneur Governance
• Accountable for ensuring finished good product flow from External Manufacturing Sites through external sterilization into Distribution Center
• Drive improved reporting visibility and reduction of manual effort
• Enable effective coordination across internal and external stakeholders

Requirements

• A minimum of a Bachelor's degree (Business, Finance, Supply Chain or related field)
• A minimum of 5 years relevant experience
• Demonstrated direct or indirect people management experience required
• Experience working in matrixed environments required
• Strong organizational, analytical, and coordination skills required
• Strong written and verbal communication skills; ability to engage across functional levels required
• Proficiency in Microsoft Office Suite required
• Experience with ERP/MRP systems (e.g., SAP) preferred
• Six Sigma/Lean certification with experience in process excellence tools/methodologies strongly preferred

Pay

The anticipated base pay range for this position is $90,000.00 - $155,250.00. Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program.

Benefits

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

• Vacation – 120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado – 48 hours per calendar year; for employees who reside in the State of Washington – 56 hours per calendar year
• Holiday pay, including Floating Holidays – 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits