External Communications Vice President

J.P. Morgan's Commercial & Investment Bank (CIB) is a global leader across banking, research, markets, payments, and securities services. The Communications team within CIB is responsible for media relations, internal communications, and social media, partnering closely with Marketing, Compliance, Human Resources, and Legal to ensure cohesive external messaging.

About the role

As an External Communications Vice President within Commercial & Investment Bank Communications, you will work with senior executives across the trading lifecycle, including J.P. Morgan Global Research, Markets, and Securities Services. You will support the team globally, with a focus on the Americas, serving as a trusted communications advisor to senior business leaders. Your role will involve shaping external narratives, enhancing executive visibility, protecting the firm's reputation, and translating complex financial and market topics into compelling communications strategies. You will balance proactive work—such as strategizing announcements, product launches, and building media profiles for subject matter experts—with reactive work, including crisis response and ensuring accuracy in media coverage.

Responsibilities

• Serve as strategic communications counsel to senior executives across Global Research, Markets, and Securities Services, advising on reputation management, executive positioning, and media engagement opportunities.
• Develop and execute proactive media relations campaigns that support key business priorities, research themes, product launches, market insights, and thought leadership initiatives.
• Manage reactive media inquiries, providing thoughtful counsel and guidance during market events, sensitive situations, and crisis scenarios.
• Build and maintain relationships with top-tier financial, business, and trade media to drive impactful coverage and strengthen the firm's external profile.
• Partner closely with Legal, Compliance, Risk, and business stakeholders to ensure all external communications adhere to firm policies and regulatory requirements.
• Identify opportunities to elevate subject matter experts and senior executives through interviews, speaking engagements, conferences, awards programs, and other external platforms.
• Monitor and analyze media coverage, industry trends, and competitive activity to identify risks and opportunities and provide actionable insights to stakeholders.
• Measure and report on communication outcomes and media impact, leveraging data and analytics to inform future strategies.
• Collaborate with regional and global communications colleagues to ensure consistent messaging and coordinated execution across markets and lines of business.
• Support the development and execution of executive visibility programs, including reporter roundtables, editorial board meetings, broadcast appearances, and profile-building initiatives.

Requirements

• 7+ years of experience in external communications.
• Strong understanding of financial markets and the financial services industry.
• Expertise in Word, Excel, PowerPoint, and AI/LLM tools.
• Expertise in TVEyes, Meltwater, Business Wire, and Bloomberg Terminal.
• Excellent attention to detail and analytical thinking.
• Excellent organizational skills, with the ability to multitask and prioritize high-volume, high-priority initiatives in a deadline-driven environment.
• Ability to assess risk and exercise sound judgment.
• Ability to partner effectively with direct management, team members, and clients, and to work well with employees at all levels.
• Commitment to maintaining the firm's high standards related to risk, compliance, and the Code of Conduct.

Preferred Qualifications

• Bachelor's degree in Communications, Public Relations, Journalism, or a related field.
• Experience supporting capital markets, macroeconomic, research, payments, securities services, or investment banking businesses.
• Experience working within a large, highly matrixed organization.

Benefits

• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.
• Discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

Additional details about total compensation and benefits will be provided during the hiring process.