Extended Stay America Dayton - North - Front Desk Agent
About the Role
As a Front Desk Agent, you are the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
Responsibilities
- Deliver top-tier guest service, ensuring every interaction makes guests feel at home and their stay unforgettable.
- Communicate clearly and confidently with guests and team members to keep operations flowing smoothly.
- Solve challenges quickly and effectively, turning potential issues into positive guest experiences.
- Multitask efficiently, managing reservations, check-ins, check-outs, and financial details with precision.
Requirements
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
Benefits
After an initial waiting period, full-time employees are eligible for a competitive benefits package that includes:
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
- Daily Pay (ask your Recruiter for more details)
About the Property
Extended Stay America – Dayton – North offers a practical, residential-style workplace designed for guests staying several nights or longer. Located just off I-75, the hotel provides convenient access to major Dayton attractions such as the National Museum of the U.S. Air Force, The Dayton Art Institute, Cox Arboretum MetroPark, and the Boonshoft Museum of Discovery. Team members support spacious suites with full kitchens, complimentary Wi-Fi, grab-and-go breakfast, on-site laundry, and pet-friendly accommodations. It’s a straightforward, welcoming environment suited for staff who enjoy providing consistent, home-like hospitality for long-term travelers.