(Expression of Future Interest) Rotating Sales Consultant

About the role

Sekisui House U.S. is a proud builder of the SHAWOOD, Richmond American Homes, Woodside Homes, Holt Homes, Hubble Homes, and Chesmar Homes brands. As part of Sekisui House, a global leader in homebuilding with over 60 years of history and more than 2.6 million homes built, we are committed to creating safe, secure, stylish, and comfortable homes that adapt to today's homebuyers. Our company culture emphasizes professionalism, teamwork, health & wellness, and work-life balance.

Qualifications

• High school education completed
• Real Estate License required in Oregon or Washington; preference for dual licensing and willingness to flex between SW Washington and Portland metro area communities
• Minimum of 1 year of home sales experience preferred
• Current working knowledge of residential construction preferred
• Ability to perform physical job requirements, including standing, walking, sitting, stooping, and talking
• Must be able to meet customers in adverse weather at sites
• Valid driver’s license and reliable vehicle for travel to various communities
• Proficient knowledge of Microsoft Suite (Word, Excel, PowerPoint, Outlook) and internet-based programs such as Microsoft Edge or Google Chrome
• Experience with Sales Simplicity and Smartsheet preferred
• Ability to multi‑task, prioritize, and complete tasks efficiently

Skills

• Ability to learn new software and programs quickly
• Excellent verbal and written communication skills in English
• Memorable customer service skills with the ability to de‑escalate high‑tension interactions with homebuyers
• Strong follow‑up skills
• Ability to work independently as well as in a group setting
• Adaptability to an ever‑changing environment

Responsibilities

• Stand in for Community Sales Consultants (Site Leads) when they are on vacation or out sick
• Stay current in the industry through outside education and company training opportunities
• Maintain a comprehensive understanding of the construction process and stay current on all construction products and applications
• Explore and resolve customer concerns in a way the customer appreciates
• Demonstrate models and options that will help improve customers’ lifestyles
• Support customers as they narrow down their home search and guide them to a final purchasing decision
• Follow up with potential home buyers through virtual, remote, and in‑person conversations and appointments
• Expedite resolution of customer complaints and problems to maximize satisfaction
• Ensure Site Leaders are up to date with current customer information when they return
• Input data into Sales Simplicity and Smartsheet to organize and track individual sales
• Work closely with the Transactions Team to process sales agreements and electronic paperwork timely
• If possible, participate in and attend all community promotions and marketing events in your region
• Generate inventory home option packages when requested
• Assist appraisers in ensuring accurate appraisals on homes by providing appropriate data and closing information

Work Environment

Regularly uses a computer with repeated movements to enter data, differentiate between colors, shades, and brightness, and read from a computer screen for extended periods of time. Continuously will sit, stand, walk, stoop, and talk.

Compensation

• Base Salary: $29.81 per hour + commissions
• FLSA Status: Non‑Exempt
• Bonus Type: None

Benefits

• Competitive compensation structure that rewards performance and results
• Health & Wellness: medical, dental, and vision insurance options, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA)
• Financial Future: 401(k) retirement savings plan
• Time Off: vacation, sick leave, paid holidays, and other leave types (bereavement, jury duty, FMLA, military leave)
• Insurance & Protection: company‑provided life insurance, accidental death and dismemberment (AD&D) insurance, short‑ and long‑term disability coverage, and an employee assistance program (EAP)
• Exclusive Perks & Discounts:
  • Homeownership & Financing: exclusive home purchase and financing discounts
  • Pet Insurance: discounted group pet insurance rates