Express Technician - Rhinebeck, New York, United States

About the Role

The Express Technician is expected to protect the legal, financial and moral well-being of the dealership, perform lube, oil, filter and multipoint service for customer vehicles, be a teacher to support the efforts of other employees to be successful, and seek ways to improve business operations efficiencies and customer service.

Primary Duties

• Ensure maximum productivity, customer service and cost control.
• Perform all lube, oil, filter and multi-point inspection processes to ensure proper diagnoses.
• Assess any supplemental vehicle needs.
• Perform quality service at all times and notify management of any substandard processes, parts or procedures.
• Maintain clean vehicles during all servicing and repairs.
• Achieve customer service satisfaction through prompt and accurate service and communication.
• Maintain a clean and safe work environment at all times and adhere to all OSHA/EPA requirements.
• Perform all job duties requested by management.

Operate with Integrity

• Demand the highest ethical standards from self and others.
• Set an example of positive attitude and professionalism, including a neat, orderly and safe work environment.
• Set an example of outstanding attendance, positive attitude, professionalism, including orderly and safe work environment.
• Maintain a neat, orderly and safe work environment.