Express Technician
Wolfchase Toyota · Memphis, Tennessee, United States · 3 wk ago
EngineeringFull-time
About the role
Wolfchase Toyota, a Penske Automotive Group dealership, is seeking an Express Technician to join their team and provide extraordinary customer experiences.
Responsibilities
- Perform repairs and maintenance work in accordance with factory and dealership specifications and time standards
- Deliver an excellent customer experience
- Ensure customers have a world-class service experience at every step of their ownership journey, especially during vehicle repairs
- Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards
- Communicate clearly and effectively with Service Advisors regarding technical information about customer vehicles
- Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, ensuring accurate estimates and work orders
- Understand and comply with all relevant federal, state, and local regulations affecting shop operations, including handling and disposal of hazardous waste, OSHA guidelines, and use of safety and health personal protective equipment
Requirements
- Genuine interest in providing an exceptional customer experience
- Friendliness, enthusiasm, reliability, and a positive "team-player" attitude
- Strong work ethic capable of working in a fast-paced, results-driven environment
- Safe working knowledge of shop tools and equipment, and previous dealership experience
- Brand knowledge is preferred but not required
Qualifications
- Commitment to ensuring customers have a world-class service experience
- Excellence in technical knowledge and expertise
- Effective communication skills
- Accountability for meeting manufacturer standards of quality and timeliness
- Safety awareness and compliance with relevant regulations
Skills
- Technical aptitude
- Customer service orientation
- Attention to detail
- Problem-solving abilities
Benefits
- Comprehensive benefits program, including health care options (medical, dental, and vision) and a 401(k) savings and retirement plan with company match
- Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests
- A values-driven culture built on integrity, professionalism, excellence, and teamwork
- State-of-the-art facilities and excellent working conditions
Pay
Details on pay are not specified in this posting.
Schedule
Details on schedule are not specified in this posting.
Apply
If you are interested in joining the Penske Automotive Group organization, please apply with us today. The interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen.