Express Service Technician
Parkway Volvo Subaru Hyundai · Wilmington, NC · 4 days ago
On-siteInformation TechnologyFull-time
About the role
We are opening a 55,000 sq. ft. brand new Subaru facility in December 2026 and are looking for experienced Express Service Technicians who want to train up to Main Shop Flat-rate Technicians. This is an entry-level position focused on light maintenance and repairs.
Responsibilities
- Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
- Sells lubrication, safety inspection, and other related services.
- Maintains related records on regular customers, following up periodically with telephone, mail, or personal reminders.
- Inspects vehicle fluid levels and replenishes as necessary.
- Checks tire pressure and adds air if needed.
- Communicates with parts department to obtain needed parts.
- Saves and tags parts of the job if under warranty or if requested by the customer.
- Examines assigned vehicle to determine if further safety or service work is required or recommended.
- Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
- Documents all work performed and recommended on the repair order.
- Road tests vehicles.
- Participates in manufacturer-sponsored training programs, schools, and events.
- Keeps abreast of manufacturer technical bulletins.
- Reports machinery defects or malfunctions to supervisor.
- Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
- Keeps shop area neat and clean.
- Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as when they were received.
- Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal and OSHA Right-to-Know.
- Operates all tools and equipment in a safe manner.
- Reports any safety issues immediately to management.
- Performs other tasks as assigned.
Requirements
The ideal candidate will have some prior experience or training. The following combinations of education and experience are acceptable:
- Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
- Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.