Express Chairlift Operator

About the role

Our Express Chairlift Operators are responsible for the safe and efficient operation of our main high-speed lift while delivering friendly, helpful service to every guest. During the summer and fall, this role is essential to providing a safe, memorable experience for scenic chairlift riders and downhill mountain bikers enjoying Jiminy Peak.

Responsibilities

• Greet and assist guests with a friendly, professional approach. Direct scenic riders and mountain bikers into the proper positions for safe loading and unloading.
• Assist mountain bikers in safely loading and unloading their downhill bikes using the chairlift's bike carrier systems.
• Check tickets and wristbands to verify guest access. Demonstrate full knowledge of summer/fall ticket types.
• Understand mechanical operations of the Express lift, monitor the lift's performance, and promptly communicate any operational issues to supervisors or mountain operations staff.
• Maintain loading and unloading areas, ensuring they are clear of debris, safe, and easily accessible for both foot passengers and mountain bikers.
• Communicate effectively with Ticketing, Mountain Bike Patrol, and Mountain Adventure staff to support smooth resort operations.
• Accurately complete all required shift paperwork and perform related duties as directed by supervisors.

Qualifications

• Must be at least 18 years old.
• Must be reliable and available to work weekends and holidays during the summer and fall seasons.
• Ability to stand for extended periods in varying summer and autumn weather conditions.
• Ability to regularly lift 35-45 pounds (to assist with handling and loading mountain bikes).
• Strong communication skills, a guest-first attitude, and a focus on safety.
• Willingness to assist other staff and departments as required or needed.
• Comfortable lifting and handling mountain bikes to assist guests with loading.
• Punctual, safety-conscious, and able to work well with a variety of people.
• Must be able to deliver excellent customer service in all guest interactions.

Pay

$15.75 per hour. Hourly, part-time seasonal position reporting to the Mountain Adventure Supervisor/Manager.

Schedule

11:30 am - 4:30 pm on Saturdays, Sundays, and Holidays.

Season

Summer and Fall (typically running from early July through late October, weather dependent).