Expert - Supply Management -Oniste

Major accountabilities

• Master Data - Set up and perform complex local and global master data set up.
• Establish process, guidelines, business matrix and SLA time lines in GxP environment in adherence to Novartis compliance.
• Be Subject Matter Expert in the assigned area of work.
• Support data collection and reporting of KPIs.
• Logistics, W&D.
• Responsible that all logistic processes are proceeded in a timely, high quality, efficient and effective manner and in full compliance with all laws and supply chain management policies and procedures.
• Identify and drive continuous improvement projects.
• Ensure material availability in line with the approved production plan.
• Own, in ERP System, MRP relevant data and materials technical specifications and ensure no Purchase Orders are passed due in the ERP System.
• Management of purchased item Complaints/Returns to supplier.
• Control and follow-up of supplier’s service level indicators: Quality OTIF, lead-time violation.
• Lead action plans to achieve supplier delivery performance targets and drive for continuous improvement.
• Reporting technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.
• Distribution of marketing samples (where applicable).
• Provide guidance and system support for returns, rebates and credit/debit notes.
• Define and decide on priorities for physical deliveries in collaboration with other functions (e.g. LEX) for 3rd party customers and cross divisional supplies.
• Act as SPOC for escalation issues for assigned customers.
• Influencing and connecting relevant stakeholders to speed up (system) issue resolution.
• Material Planner
• Ensure management of daily MRP exception messages and appropriate follow up.
• Provide a load balanced dispatch list for incoming materials to the warehouse and Quality department that ensures these activities are completed in line with the production needs.

Responsibilities

• Ensure daily MRP oversight for all BOM material, analysis of requirements and Purchase Orders management.

Key performance indicators

• Inventory Management.
• Gap Analysis.
• Cost Efficiency.
• Efficiency of supply processes.
• Standard Master Data KPIs e.g. Completeness, Consistency and Accuracy.
• On time, in full, delivery of the business basics – budgets, quality compliance etc.
• Customer Service Level (e.g. OTIF).

Work Experience

2 - 3 years of experience

Skills

• Customer Relationship Management.
• Knowledge of relevant tools and systems.
• Inventory Management.
• Demand Planning.
• Order Management.
• Supply Planning.
• Transportation.
• Brand Stewardship.