Expert Client Advisor, Les Extraordinaires - Aspen
About the role
Louis Vuitton is seeking a highly motivated, curious, and commercially-minded Expert Client Advisor Les Extraordinaires to join our team. As an Expert Client Advisor, you will develop and drive sales in your designated product category (watches, fine jewelry, exotics, hardsided, and Objets Nomade). As a brand Ambassador, you will ensure every client is treated according to the Louis Vuitton Promise. With storytelling finesse and excellent communication skills, you will lead sales in your product category while successfully selling across the brand. You will cultivate and develop trusted relationships with both existing and new clients, guiding them in discovering the brand and enhancing their loyalty to Louis Vuitton.
Responsibilities
- Serve as the in-store "go-to" person for selling and clienteling techniques within your specific product category.
- Act as a partner to your manager, providing vital feedback to drive business forward.
- Communicate corporate strategy and relevant business information to the team through morning briefings, training sessions, and 1:1 coaching.
- Observe and collaborate with the team during the selling ceremony to introduce your product category.
- Lead by example in managing your own portfolio of clients and demonstrating outstanding clienteling practices.
- Develop expertise in Les Extraordinaires categories and drive their business in-store.
- Conduct product training and support new launches.
- Focus on client development to enhance loyalty and sales.
- Maintain a high level of storytelling, interpersonal skills, and sales leadership, consistently remaining a top seller in your category.
- Encourage and maintain positive relationships with clients while demonstrating outstanding product knowledge and commercial ability.
Requirements
- Passion for the Louis Vuitton brand, its categories, and its DNA.
- Experience in client relationship management and sales leadership.
- Strong storytelling and communication skills.
- Analytical and commercial abilities.
Benefits
- Comprehensive benefits package including medical, dental, and vision coverage.
- Short and long-term disability insurance.
- Various paid time off programs.
- Employee discounts and perks.
- Two retirement plans, both with employer contributions.
- Unparalleled career development opportunities, both locally and globally.
- Industry-leading training offering in-depth insight into the luxury and retail environment.
Pay
Hourly rate within the range of USD $27-$31 plus commission opportunities.