Experiential Project Manager
24G · Troy, MI · 1 mo ago
On-siteInformation TechnologyFull-time
Roles and Responsibilities
- Lead day-to-day project execution from kickoff through delivery, deployment, and wrap-up
- Develop and maintain project timelines, milestones, workback schedules, task assignments, and delivery plans
- Translate approved concepts, client requirements, and feedback into clear deliverables and next steps for creative, development, and production teams
- Cook up work across account management, design, development, technical production, vendors, and onsite teams
- Track project requirements, decisions, assumptions, dependencies, open questions, risks, and scope changes
- Partner with Account Managers to support client communication, expectations, budgets, and overall account needs
- Facilitate project kickoffs, internal check-ins, client reviews, stand-ups, and production meetings
- Ensure tasks are documented, assigned, prioritized, and followed through using company project management tools
- Help identify blockers, escalate issues early, and recommend practical solutions
- Review work for alignment with project goals, client expectations, and production readiness
- Cook up deployment logistics, onsite needs, staffing, hardware, content, and technical handoff requirements
- Support onsite execution during key events, including setup, show days, troubleshooting coordination, and client support
- Contribute to process improvements that make projects run more smoothly and predictably
Required Qualifications
- 3+ years of experience in project management, digital production, technical production, experiential production, or a closely related role
- Experience managing client-facing projects from kickoff through delivery
- Demonstrated experience managing project schedules, requirements, deliverables, feedback, dependencies, risks, and scope changes
- Experience using project management and collaboration tools to assign work, track progress, and maintain project documentation
- Strong written and verbal communication skills
- Ability to travel occasionally for onsite deployments, client events, or production support
Preferred Experience
- Experience delivering interactive installations, touchscreen applications, kiosks, games, websites, mobile applications, lead-capture systems, or similar digital experiences
- Experience working in an agency, experiential marketing, event technology, software production, or other client-driven environment
- Familiarity with software development lifecycles, quality assurance, content management, APIs, networking, or application deployment
- Experience coordinating projects involving hardware, sensors, displays, tablets, printers, scanners, custom fabrication, or AV systems
- Experience working with developers, designers, fabricators, AV teams, hardware vendors, and onsite production partners
- Experience with tools such as Asana, Slack, Google Workspace, Figma, HubSpot, or similar platforms
- Experience tracking project budgets, estimates, vendor costs, change requests, or resource needs
- Experience supporting onsite installation, testing, show operations, or technical troubleshooting
Life at CLUTCH
- Complimentary Drinks and Coffee
- Open, Collaborative Work Environment
- Dog-Friendly Office – Bring your well-behaved, friendly pup to work!
- Medical, dental, and vision coverage
- Guardian Life Insurance & Disability Coverage
- Voya 401(k) Plan
- Flexible Time Off