Experienced Technician
Safelite · Puyallup, WA · 4 wk ago
Engineering$27.75–$36.75/hrFull-time
We need to output HTML fragment with headings
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate. Must preserve all substantive info. We need to parse the posting and extract sections. Let's identify content: - About the role: The opening paragraphs: "If you are an experienced Auto Glass Technician..." up to "A Brief Overview". Could be considered About the role. We'll include that as prose
. - Responsibilities: "What You Will Do" list: Provide all vehicle glass repair and replacement services..., Clean customer vehicles after every job., Recalibrating automotive safety systems..., Proficiently operate Safelite’s tools..., Safely operate company and customer vehicles..., Communicate with all scheduled customers..., Senior and Master Technician levels will serve..., Performs other duties as assigned, Complies with all policies and standards. We need to output as
- for each duty.
- Requirements: Might be "Education Qualifications" and "Experience Qualifications". Could be combined as Requirements? The spec says we can have sections: Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what goes where.
We have "Education Qualifications": High School Diploma GED/Equivalent Preferred, Valid state-issued driver’s license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required Proven experience as an Auto Glass Technician (2+ years preferred). That's more like Requirements.
Then "Experience Qualifications": Applicants will be considered for Technician, Senior Technician, or Master Technician placement based on experience, technical capability, certifications, productivity, quality performance, leadership experience, and customer service excellence. Then bullet-like statements for each level.
That could be Qualifications.
Then "Skills And Abilities": list of abilities.
Then Benefits: "What You’ll Get" includes pay ranges and benefits.
Pay: we have pay ranges per level. So we need a Pay section.
Schedule: Not explicitly mentioned; maybe not present. The posting does not mention schedule specifics. So we should not include Schedule section because no real content.
Benefits: includes benefits package valued >$10k, 401(k), medical, PTO, holidays, volunteer days, program to buy/sell PTO, tuition reimbursement, paid training, tools, resources, link to benefits site, career pathway.
We need to include Benefits section.
We also need to include About the role maybe.
We must not include boilerplate like EEO, diversity, etc. Remove those lines.
We must not include internal associates instructions, etc.
We must preserve all substantive info.
Let's extract.
About the role: The first paragraph(s) before "A Brief Overview". Let's capture:
"If you are an experienced Auto Glass Technician, you already know your skills are in demand. As the industry leader and part of Belron®, the world leader in vehicle glass repair, replacement, and recalibration, Safelite is investing in advanced technology, career growth, and technician development. Whether you currently work for a national competitor, regional glass provider, dealership, collision center, or independent shop, we would love to talk with you. Already working in Auto Glass? If you are successful where you are but open to career growth, advanced technology, leadership opportunities, or a different long-term career path, we welcome a conversation."
Then "A Brief Overview You bring the skills—we’ll match you to the right level and set you up to succeed. This position may be filled at the Technician, Senior Technician, or Master Technician level based on experience, qualifications, technical capabilities, and certifications. Senior and Master Technician positions may include coaching, mentoring, and technical leadership responsibilities."
We can combine as About the role.
Now Responsibilities: list from "What You Will Do". Let's extract each sentence as bullet.
- Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality and exceptional customer service.
- Clean customer vehicles after every job.
- Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing.
- Proficiently operate Safelite’s tools and technologies, including: True Seal®, Ezi-Wire™, Glass Table System (GTS), chemicals (as required by the “Safelite Way of Fitting”, work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology.
- Safely operate company and customer vehicles throughout the workday.
- Communicate with all scheduled customers in-person, via text, and on the phone; present, promote and sell Safelite promotional items and services to customers.
- Senior and Master Technician levels will serve as a technical resource, support technician development, share best practices, and assist with coaching and mentoring activities.
- Performs other duties as assigned
- Complies with all policies and standards
Note: some sentences have minor grammar issues but we keep as is.
Now Requirements: maybe combine Education Qualifications and Experience Qualifications? But we have separate sections Requirements and Qualifications. Let's assign Education Qualifications to Requirements, and Experience Qualifications to Qualifications.
Requirements (Education Qualifications):
- High School Diploma or GED/Equivalent preferred.
- Valid state-issued driver’s license (and any other license(s) as required by federal, state and local laws) to operate a company vehicle.
- Proven experience as an Auto Glass Technician (2+ years preferred).
We need to keep the exact phrasing? We'll preserve substance.
Now Qualifications (Experience Qualifications):
We have: "Applicants will be considered for Technician, Senior Technician, or Master Technician placement based on experience, technical capability, certifications, productivity, quality performance, leadership experience, and customer service excellence."
Then specifics:
- Technician: Typically 1+ years of vehicle glass installation, repair, replacement, recalibration, or closely related automotive service experience.
- Senior Technician: Typically 3+ years of vehicle glass experience with demonstrated technical proficiency, quality performance, and independent operation.
- Master Technician: Typically 5+ years of vehicle glass experience with advanced technical expertise and demonstrated mentoring, coaching, or training capability.
- Experience ranges are intended as guidelines and may vary based on qualifications and business needs.
We'll put as list.
Now Skills And Abilities: list each ability as bullet.
We need to capture each bullet:
- Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds
- Ability to stand for extended periods, work in tight spaces, bend and twist body
- Ability to use a variety of hand tools and power tools safely and effectively
- Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology
- Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations
- Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods
- Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting”
- Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs
- Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues
- Problem-solving and ability to trouble-shoot issues, independently and collaboratively
- Ability to read, write and interpret the English language and technical directions
- Ability to communicate orally (via phone) and written (via computer or other electronic means)
- Ability to maintain a professional appearance, adhering to Company uniform and PPE policies
- Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures)
Preferred Attributes (maybe part of Skills? but we can include as part of Skills section or separate? The spec only allows Skills section; we can include preferred attributes as part of Skills bullet list.
Preferred Attributes:
- Passion for craftsmanship and quality work
- Interest in emerging vehicle technology and ADAS systems
- Desire to continue growing within the trade
- Interest in mentoring others (Senior and Master levels)
We'll include them as bullets under Skills.
Now Benefits: from "What You’ll Get". Let's extract:
- Technician: $27.75 - $36.75/hr
- Senior Technician: $30.75 - $41.00/hr
- Master Technician: $33.50 - $44.75/hr
- A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days.
- Program to buy additional PTO or sell unused time up to 16 hours.
- Up to $5,250 annually in tuition reimbursement.
- Paid training and all the tools and resources you'll need to be successful.
- View all our health, wealth, and life offerings at www.safelitebenefits.com.
- Clear career pathway from Technician to Senior Technician to Master Technician, plus opportunities in mentorship, training, and leadership.
- Actual compensation is determined based on experience, qualifications, certifications, geographic market, and internal equity.
Note: The pay ranges are also in Benefits but we need a Pay section per spec. So we should separate Pay and Benefits.
Thus Pay section: list the three pay ranges.
Benefits section: everything else (benefits package, 401k, medical, PTO, holidays, volunteer days, program to buy/sell PTO, tuition reimbursement, paid training, tools/resources, link, career pathway, actual compensation note). We'll keep as list.
Schedule: Not present, so omit.
Now we need to output HTML fragment with
headings and
for prose,
- for lists.
We must not include any extra text.
Let's craft.
Structure:
About the role
... (combined paragraphs)
Responsibilities
- ... ...
Requirements
- High School Diploma or GED/Equivalent preferred.
- Valid state-issued driver’s license (and any other license(s) as required by federal, state and local laws) to operate a company vehicle.
- Proven experience as an Auto Glass Technician (2+ years preferred).
Qualifications
- Applicants will be considered for Technician, Senior Technician, or Master Technician placement based on experience, technical capability, certifications, productivity, quality performance, leadership experience, and customer service excellence.
- Technician: Typically 1+ years of vehicle glass installation, repair, replacement, recalibration, or closely related automotive service experience.
- Senior Technician: Typically 3+ years of vehicle glass experience with demonstrated technical proficiency, quality performance, and independent operation.
- Master Technician: Typically 5+ years of vehicle glass experience with advanced technical expertise and demonstrated mentoring, coaching, or training capability.
- Experience ranges are intended as guidelines and may vary based on qualifications and business needs.
Skills
- Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds
- Ability to stand for extended periods, work in tight spaces, bend and twist body
- Ability to use a variety of hand tools and power tools safely and effectively
- Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology
- Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations
- for lists.
We must not include any extra text.
Let's craft.
Structure: