Experienced Tax Preparer

Flexible Schedules Available

• Day shift
• Night shift
• Weekends
• Weekdays
• Full-time or Part-time

What you’ll do here

• Provide expert guidance, explaining, preparing, and completing accurate tax-related forms for clients.
• Conduct face-to-face tax interviews with clients.
• Generate business growth, increase client retention, and offer additional products and services.
• Answer client calls via our national call center routing system.
• Answer tax related questions and provide future tax planning to clients in a timely fashion.
• Collection and processing of clients’ payments while ensuring timely deposits.
• Marketing and business generation efforts.
• Support office priorities through teamwork and collaboration.
• Mentor and support teammates, providing guidance and in some cases acting as a lead.

Skills you’ll bring for success

• 2+ seasons of previous tax experience
• Experience completing individual, trust, &/or partnership tax returns
• Passion for providing extraordinary customer service
• Excellent communication and interpersonal skills
• Successful completion of the Jackson Hewitt Tax Knowledge Assessment
• Experience working in a fast-paced environment
• Strong attention to detail and accuracy
• Bachelor’s degree in accounting or related field preferred
• Field Instructor, Remote Support, or Call Center certification a plus
• Tax planning and audit support experience preferred
• Bachelor’s degree in accounting or related field a plus
• CPA or Enrolled Agent license is a bonus

Working at Jackson Hewitt

• Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry.
• We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country.
• Taxes are fun (really!)
• Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country.
• With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store.
• Tax preparers have flexible scheduling and various rewards too.

PTIN Certification

• Yes