Experienced Service Plumber

About the role

Allen Service provides home services including electrical, plumbing, HVAC, and specializes in heating, ventilation, and air conditioning. Our team has been serving Fort Collins residents for over six decades and holds an A+ rating with the BBB. We seek to add an Experienced Service Plumber to our full-time team (Monday - Friday) who participates in a regular on-call rotation.

Responsibilities

• Cultivate strong customer relationships by understanding customer needs and expectations during in-home plumbing service calls
• Diagnose, analyze, and resolve plumbing issues in both residential and commercial environments
• Install, maintain, and repair plumbing systems and boilers
• Pinpoint the root cause of plumbing malfunctions and execute necessary repairs as specified in work orders
• Ensure all work adheres strictly to safety and quality regulations
• Maintain a clean and organized work site, along with a well-inventoried service vehicle
• Accurately and timely submit invoices, timecards, customer feedback, and service option forms
• Actively engage in all company training sessions, continued education programs, meetings, and events

Requirements

• Minimum of 2 years of plumbing experience, including expertise in drain cleaning, water heater installation, toilet repair/replacement, and other general plumbing services
• A Colorado Plumbing license is highly preferred, along with strong knowledge of local plumbing codes
• Boiler experience (service, maintenance, and installation) is preferred
• Proven ability to diagnose, troubleshoot, and resolve complex drain and plumbing issues efficiently
• Proficiency in advanced plumbing techniques, including video inspection, line locating, and hydro-jetting
• Self-motivated professional with a strong work ethic and the ability to work effectively both independently and within a team environment
• Exceptional written and verbal communication skills and a commitment to maintaining high standards of integrity and continuous self-improvement

Qualifications

• Ability to pass comprehensive drug and background screens prior to employment
• Valid driver's license and insurable driving record are required

Skills

• Strong communication skills
• Attention to detail
• Problem-solving abilities
• Customer service orientation
• Physical stamina and strength

Benefits

• Medical (3 affordable medical plans to choose from)
• Dental and Vision Insurance
• Company Paid Benefits: Short-Term and Long-Term Disability, Life Insurance, Employee Assistance Program (EAP)
• Optional Benefits: Flexible Spending Accounts, Health Savings Accounts, Supplemental Medical Insurance, Pet Insurance, and ID & Legal Shield
• Tuition Reimbursement
• Paid Time Off and 9 Paid Holidays
• Performance pay scale based on experience and licensing - our plumbers earn $80,000-$175,000 annually!