Experienced Service Advisor

Responsibilities

• Greet customers and provide them with a warm welcome
• Listen actively to customer concerns and needs
• Schedule appointments and manage service requests
• Advise customers on recommended service and repair options
• Prepare service orders and ensure accurate billing
• Follow up with customers to ensure satisfaction and address any additional concerns
• Maintain a clean and organized service area

Requirements

• A high school diploma or equivalent
• Excellent communication and customer service skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong attention to detail and accuracy
• Proficient in basic computer skills
• Two or more years of Service Advisor experience preferred
• Previous experience in a service or hospitality role preferred

Qualifications

• Equal opportunity employer
• Prohibits discrimination and harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression
• Includes medical, dental, vision, short and long-term disability, AD&D, life insurance benefits
• Paid time off and 401(k) with company match
• Paid training and real career growth
• Competitive compensation package
• Employee discounts on vehicle purchase, parts, service, and more