Experienced Service Advisor

Experienced Service Advisor Needed – Bob Bell Chevrolet Bel Air Potential to earn $100K+ annually At Bob Bell Chevrolet, we strive to make every customer a customer for life. We’re looking for a driven, customer-focused Service Advisor to join our Main Shop team. This is a great opportunity to maximize your earning potential while growing with a trusted, family-owned dealership group. Responsibilities Welcome customers promptly and professionallyGather and record customer and vehicle informationAccurately communicate customer concerns and vehicle symptoms to techniciansRecommend maintenance and repair services based on age, mileage, and vehicle historyPrepare clear and accurate estimates for parts and laborSet follow-up expectations and provide frequent status updates to customersTrack repair progress throughout the day to ensure timely serviceReview final invoices to confirm accuracy with completed workExplain services performed, recommendations, and charges to customers Qualifications Proven record of achieving high customer satisfactionPrevious experience as a Service Advisor, Service Consultant, or Assistant Lane Manager (required)Strong communication and organizational skillsHigh energy, integrity, and professionalismDesire for a long-term career with a growing organizationCDK software experience (preferred) Benefits Medical and Prescription Drug PlansHealth Savings Account (HSA) EligibilityWellness ProgramDental and Vision Plans401KDisability and Life InsuranceWe have 6 dealerships in the greater Baltimore, Maryland area!Employee Car Purchase ProgramCareer ProgressionGreat Company Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.