Experienced restoration inside project manager

Responsive recruiter Benefits: 401(k)Health insuranceOpportunity for advancementPaid time offTraining & development Benefits: SERVPRO offers: Competitive compensationSuperior benefitsCareer progressionProfessional development And more! Join SERVPRO Team Holland as our newest inside Project Manager in Elkridge, MD! Compensation: Competitive salary of $23.00 - $27.00/hr based on experience Benefits: Sick, vacation, and holiday pay (PTO)401(k)Health, dental, & vision insurance plansCritical illness & accident plansLife insurance Other Perks: Career progressionInternal promotional opportunitiesAnd more! Are you an experienced restoration professional with a passion for customer satisfaction? Are you looking for an actual CAREER path with plenty of promotional opportunities? We're seeking a qualified and experienced resoration professional to assist in delivering an unparalelled customer experience with the knowledge and insight to also ensure the job is progressing timely and the customer is communicated with daily. This pivotal role emphasizes customer service, revenue growth, and staff development. As a valued SERVPRO® franchise employee, you'll enjoy competitive pay and opportunities for continuous learning and growth. Key Responsibilities: Manage the overall customer experience, ensuring satisfaction and tracking reviewsProvide prompt responses to potential customers, demonstrating priority and professionalismCoordinate crews and resources for active projects, overseeing project scopes and estimatesMaintain clear communication with clients, teammates, vendors, and insurance representatives Requirements: Ability to work a 24/7/365 jobPrevious experience in cleaning/restoration preferredHigh school diploma/GEDIICRC certifications preferred; Xactimate® experience is a PLUS!Valid driver's licenseAbility to partricpate in the on-call rotation to take the calls from our customers on evening and weekendsSuccessful completion of a background check In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened®!” Join us and make a significant impact in the restoration industry and in your community. Apply today! All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them. Each SERVPRO® Franchise is Independently Owned and Operated. Revised 9/24 Compensation: $23.00 - $28.00 per hour Picture yourself here fulfilling your potential. At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.