Experienced Product Advisor

Whitby Toyota has an immediate opening for an Experienced Product Advisor in Automotive Sales at our successful dealership in Whitby.

About the role

In this key position, you will sell and lease new or pre-owned vehicles to new and existing customers while ensuring a high level of customer satisfaction and retention.

Benefits

• Dynamic, supportive, and welcoming work environment
• Extensive training in conducting business the Toyota way
• Competitive compensation plan including a group benefit plan
• Opportunity to earn above-average income
• Respect for your work ethics and personal space

Whitby Toyota has been in business for over 30 years and is the number one volume Toyota dealer in Durham. We are highly involved in community events and sponsorships.

Responsibilities

• Represent the Toyota brand with professionalism, knowledge, and pride
• Provide an exceptional purchase experience that exceeds customer expectations
• Work closely with Sales and Financial Services Managers to finalize attractive deals on new and pre-owned vehicles
• Handle internet, phone, and live chat inquiries using social media, CRM, and other tools
• Conduct professional product demonstrations and presentations, utilizing in-depth knowledge of products, services, accessories, prices, and key features
• Build and foster a network of loyal customers and referrals through effective follow-up and lead management

Requirements

• Previous automotive sales experience
• OMVIC certification and a valid driver’s license
• Solid knowledge of sales principles, methods, practices, and techniques
• Post-secondary diploma/degree in any discipline or equivalent experience
• Proven sales track record
• Enthusiastic learner who stays updated on products, services, finance options, accessories, and competitive trends
• Proficient with Microsoft Office applications and Google Suite products
• Excellent verbal and written communication skills
• Effective negotiation skills
• Goal-oriented with strong organizational and time management skills
• Available to work a flexible schedule including some evenings and every Saturday