Experienced PIP Claims Representative

About the role

Auto-Owners Insurance is seeking a motivated individual to join our team as an experienced PIP Claims Representative. We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.

Responsibilities

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, and pay benefits that are owed
• Review medical bills, authorize payments and ensure payments are issued in a timely and accurate manner in accordance with the Michigan No Fault Statute
• Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary
• Service the needs of agents, policyholders and others
• Handle investigations by phone and mail
• Conduct claim investigations on complex claims

Qualifications

• Bachelor's degree or equivalent experience
• Two or more years of insurance claims handling experience, preferably in PIP claims or related experience
• Educational coursework in insurance are desirable

Skills

• Above average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments with attention to detail

Benefits

• Friendly work environment
• Structured training program
• Employee mentoring
• Competitive base salary
• Matched 401(k)
• Fully-funded pension plan (once vested)
• Bonus programs
• Generous paid time off including holidays, vacation days, personal time, and sick leave