Experienced Lead Service Technician

About the role

SPATCO is looking for an energetic Experienced Petroleum Service Technician to join our team. This person must have the ability and aptitude to learn from each other and understand specific technical training and procedures! SPATCO provides complete and thorough training, which is a combination of vendor training/certification, and monitored field experience. The skills obtained to become very proficient in the field come from a combination of training and experiences gained from working in “the field” on this unique equipment mix. Technician Proficiency is the key to having a profitable branch and being employed with SPATCO.

Responsibilities

• Fill out all paperwork associated with the service call on site with no exceptions and call into vendors if it is warranty, close the call, and get close-out number, then call the dispatcher after each call is complete (H-1, RGA, Core information, etc)
• Take daily directions from the Service Manager or Service Dispatcher on calls to be performed
• Follow and abide by SP&T service call procedures
• Be available for work at all times in an “on-call” status rotating schedule
• Perform troubleshooting and minor repairs of petroleum product leaks in the hydraulic pumping area of petroleum dispensing pumps and dispensers
• Perform meter calibration certification
• Perform troubleshooting and repair of Fleet Fueling Systems (such as: PetroVend, Gasboy, and/or Fuel Master)
• Perform troubleshooting and repair of mechanical flow meters (used for metering the flow rate of petroleum products in a dispensing unit)
• Perform troubleshooting and repair of electronic tank monitors (such as: Veeder-Root, Incon, Red Jacket, and/or PetroVend)
• Perform troubleshooting and repair of electronic POS (Point-of-Sale) terminals (such as: Verifone, Dresser Wayne, Gilbarco)
• Perform troubleshooting of electrical wiring and possess the ability to interpret and follow wiring diagrams
• Perform troubleshooting and repairs (to electronic board level and/or part) of gasoline dispensing units (such as: Gilbarco, Dresser Wayne, Gasboy, Tokheim, Bennett, and/or Schlumberger)
• Communicate with warehouse personnel in order to verify inventory and replenish what is needed on truck and to remove slow-moving parts and for parts needed for service calls before leaving the site

Requirements

• High school diploma or equivalent
• Work on dispenser hydraulics and submerged pump units while in a “bent over” or “stooped” position for long periods of time
• Operate company service van safely and efficiently with a concentrated effort to maintain a very respectable driving record
• Use the following hand-held test equipment: Volt-Ohm Meter, Amp-Clamp, Laptop Computer (Windows based) with communication software
• Take constructive suggestions to improve work habits and troubleshooting techniques in a positive manner and apply those suggestions to increase efficiency and technical ability
• Keep accurate inventory and review authorization levels on truck monthly to assure accuracy
• Ability to lift 75–100 lbs when necessary during the course of performing their necessary duties
• Work outside during all types of weather
• Work under time constraints efficiently and have the ability to work well with others
• Follow all company procedures
• Keep company vehicle clean, maintenance done regularly, and only use for company business

Experience, Competencies and Education

• IT/tech support or mechanic background preferred: at least 1 year
• A strong mechanical/technical background: at least 1 year
• Must have a clean driving record (no more than 1 violation)