Experienced Internet Sales

About the Role

At Mac Haik Ford, we take the full-service experience to a whole new level—and that goes beyond just shopping for a new or used vehicle. The team at Mac Haik Ford is proud to be an active member of a thriving, warm, and vibrant community full of adventurous and driven people. We are now hiring for an Internet Sales position.

Responsibilities

• Increase sales traffic by responding to emails and making outbound sales calls, including internet lead responses, unsold internet showroom traffic, and follow-up calls to produce specific appointments for internet sales and the sales team.
• Respond to internet inquiries with courtesy, accuracy, and professionalism.
• Understand the needs of the Internet customer, develop a flexible sales process to draw them into the store for vehicle demonstrations, and close transactions.
• Support dealership marketing initiatives through internet promotions.
• Frequently check systems and respond to inquiries immediately; promptly and accurately enter all customer inquiry data into the CRM.
• Effectively utilize lead management tools to maintain repeat and referral business.
• Establish personal income goals consistent with dealership productivity standards by setting and confirming a volume of daily appointments and devising strategies to meet those goals.
• Conduct business using traditional and non-traditional methods, such as email, telephone, in-person appointments, and others.
• Develop and convey a high level of automotive product knowledge.
• Ensure internet store inventory, pictures, and status are updated daily.
• Develop and enforce procedures to record and confirm all appointments for vehicle sales and deliveries.
• Adhere to a consistent and reliable work schedule.
• Demonstrate ethical business practices and integrity in all interactions to uphold the Mac Haik Automotive group brand.
• Perform duties and responsibilities in a safe manner.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Proficiency with operating in a web-based, networked, internet environment.
• CRM and DMS experience preferred.
• Ability to sell a minimum quota according to dealership standards.
• Valid driver’s license and acceptable driving record.
• Successful completion of pre-employment screening.
• Authorization to work in the USA.

Skills / Qualities Preferred

• Ford Experience preferred.
• Sign-on bonus with proven experienced track record!!!

Benefits

• Medical, dental, and vision insurance plans.
• 401(k) Retirement Plans with Company Match.
• Opportunities for advancement.
• Great culture.
• 5-day work week.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.