Experienced Front-End Insurance Analyst
About the role
Our Servicing experts service all Fannie Mae, Freddie Mac, and FHA Finance loans originated by Walker & Dunlop as well as certain life insurance company, bank, and CMBS loans. Our Servicing experts are the borrower’s primary point of contact and ensure that the requirements of the investors are met from loan closing through payoff.
Responsibilities
- Analyze insurance coverage for commercial loans in accordance with Investor guidelines.
- Aid borrowers in acquiring appropriate coverage.
- Inform and educate borrowers about coverage, exclusions, and exposures.
- Provide technical support to Production/Underwriting/Closing staff regarding borrower needs against investor guidelines and risk to the company.
- Review Investor insurance guidelines and loan documents to establish baseline requirements.
- Review Appraisals, Engineering, Seismic, and Phase I Environmental Reports and Lender Requirements to determine loan-specific insurance requirements.
- Perform review of insurance certificates, policies, statement of values and invoices to determine compliance with Investor guidelines.
- Process Insurance waivers/Exceptions with supporting documentation for non-compliant insurance issues.
- Resolve non-compliant insurance issues with borrowers and insurance agents.
- Work closely with Production, Underwriting, Closing and External Consultants to approve coverages while meeting tight deadlines.
- Attend work generally from 8:30 am – 5:30 pm local time, Tuesday through Thursday, with the option to work remotely on Mondays and Fridays.
Requirements
- Bachelor’s degree or equivalent experience.
- Minimum of 1 - 2 years of insurance experience.
- Professional designations such as CIC, CPCU, ARM, AU, ANIS, Property & Casualty license, or equivalent is preferred.
Qualifications
- Ability to work as a part of a team, while providing a strong individual contribution.
- Excellent attention to detail, judgment, flexibility, accountability and dependability.
- Strong time management and organizational skills.
- Clear knowledge of Commercial Insurance Coverage – Property, (including Flood, Wind, Earthquake and Terrorism), General Liability (including Workers Comp and Auto), Professional Liability and Umbrella/Excess Liability Insurance.
- Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes.
- Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders.
Skills
- Excellent communication skills, written and oral, through all levels of the organization.
Benefits
This position has an estimated base salary of $64,000 - $75,000 plus a discretionary bonus. An employment offer is based on the applicant’s relevant work experience, applicable knowledge, skills, abilities, internal equity, and alignment with market data.
Pay
The opportunity to join one of Fortune Magazine’s Great Places to Work winners
Comprehensive benefit options* that have earned Walker & Dunlop the gold level of the 2025 Cigna Healthy Workforce Designation™, some of which include:
Up to 83% subsidized medical payroll deductions
Competitive dental and vision benefits
401(k) + match
Pre-tax transit and commuting benefits
A robust health and wellness program – earn cash rewards and gain access to resources that promote health, engagement, and balance
Paid maternity and parental leave, as well as other family paid leave programs
Company-paid life, short and long-term disability insurance
Health Savings Account and Healthcare and Dependent Care
Flexible Spending Career development opportunities
Empowerment and encouragement to give back – volunteer hours and donation matching
Equal Employment Opportunity Statement
We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace. We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information, or any other characteristic protected by applicable law. We strive to be a safe place to ask questions, build professional relationships, and develop careers.
Schedule
Attendance is generally required from 8:30 am – 5:30 pm local time, Tuesday through Thursday, with the option to work remotely on Mondays and Fridays.