Experienced Critical Power Field Technician (UPS Field Engineer)

We need to output HTML fragment with sections: About the role? The posting includes description of company and role. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate: EEO, equal-opportunity, scam-warning, navigation, cookie, legal, duplicated lines, application instructions. Also remove "Learn more about us at www.Pearce-Services.com!" maybe considered boilerplate? It's promotional but maybe keep? It's not substantive about job. Probably remove. We need to parse content: Company description: At PEARCE, we've got a career for you! Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers. Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world’s largest commercial real estate services and investment firm. To learn more about Pearce visit http://www.pearce-services.com. Pearce from CBRE is seeking an Experienced Critical Power Field Technician (UPS Field Service Engineer) to support customers throughout Richmond, Virginia, and the surrounding region. This position provides preventive maintenance, emergency service, commissioning support, and battery services on UPS systems, DC power systems, battery plants, PDUs, and static transfer switches in mission-critical environments including data centers, telecommunications facilities, healthcare facilities, and industrial sites. Success in this role requires strong electrical troubleshooting skills, sound technical judgment, and the ability to work independently while delivering exceptional customer service. You will be expected to safely diagnose complex power system issues, restore equipment to operational status, and build long-term customer confidence through professionalism and technical expertise. That's about the role and company. Could be "About the role" or "About Pearce". We'll use "About the role". Then Core Responsibilities list: bullet points. Then Core Experience: list of requirements. Then Physical/Work Environment: list of requirements (physical, safety, travel, etc.) Then At Pearce, we are committed to fair and transparent pay practices... includes pay range and benefits description. Then What We Offer Pearce offers a family-friendly and innovative culture... includes benefits list. We need to separate into sections: Responsibilities, Requirements (maybe combine Core Experience and Physical/Work Environment?), Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what content goes where. We have: - Responsibilities: Core Responsibilities bullet list. - Requirements/Qualifications: Core Experience bullet list (minimum 3+ years experience, manufacturers, understanding AC/DC theory, ability to read schematics, experience using tools, ability to troubleshoot, communication skills, commitment to safety, valid driver's license, willingness to travel, military veterans encouraged). Also Physical/Work Environment bullet list (safety compliance, driver's license, ability to pass screenings, lift up to 100 lbs, stand/walk/bend/kneel/crouch/reach, work around energized equipment, physically demanding work, manage multiple priorities, travel, per diem, on-call rotation, security clearance). Those are more like requirements/qualifications. - Skills: maybe we can extract skills: strong electrical troubleshooting skills, sound technical judgment, ability to work independently, customer service, etc. But we could also put them under Requirements. We need to avoid thin sections. Perhaps combine Requirements and Qualifications into one section "Requirements". Or we could have "Qualifications" for experience/education, and "Skills" for abilities. But we need to ensure each section has substantive content. We have pay info: Base Pay Range: $35 USD - $45 USD. Also mention performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. Also benefits: health and life insurance, 401k with employer match, paid time off, tuition reimbursement, professional development courses. Also What We Offer: family-friendly culture, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option, paid vacation and paid holidays, company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, professional development training, company vehicle, phone, laptop, or tablet along with necessary tools and safety equipment. We can combine Benefits and Pay into sections: Pay (base range, bonuses, stipends, vehicle, per diem) and Benefits (health insurance, 401k, PTO, tuition reimbursement, professional development, etc.). Also schedule? Not explicitly mentioned besides travel and on-call rotation. No schedule like shift hours. So we should not create Schedule section unless posting states it. It does not, so omit. We must not include placeholder text like "commensurate with experience". Not present. We must not repeat job title as heading. We must not include Job ID etc. We must remove boilerplate: EEO statement, equal opportunity, etc. Also "Learn more about us at www.Pearce-Services.com!" maybe considered boilerplate but it's a link; could be removed as it's not substantive. Also "To learn more about Pearce visit http://www.pearce-services.com." maybe also boilerplate but it's a link to learn more; could be removed. However it's part of company description; but we can keep the description but maybe drop the URL as it's not essential. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The URL is not necessarily boilerplate but could be considered navigation? It's a link to learn more; but it's not essential to job description. Safer to remove it. Also "Pearce from CBRE is seeking an Experienced Critical Power Field Technician (UPS Field Service Engineer) to support customers throughout Richmond, Virginia, and the surrounding region." That's substantive. We need to preserve all substantive info. So we keep the description but maybe drop the URL. Now produce HTML:

About the role

Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers. Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world’s largest commercial real estate services and investment firm. Pearce from CBRE is seeking an Experienced Critical Power Field Technician (UPS Field Service Engineer) to support customers throughout Richmond, Virginia, and the surrounding region. This position provides preventive maintenance, emergency service, commissioning support, and battery services on UPS systems, DC power systems, battery plants, PDUs, and static transfer switches in mission-critical environments including data centers, telecommunications facilities, healthcare facilities, and industrial sites. Success in this role requires strong electrical troubleshooting skills, sound technical judgment, and the ability to work independently while delivering exceptional customer service. You will be expected to safely diagnose complex power system issues, restore equipment to operational status, and build long-term customer confidence through professionalism and technical expertise.

Then Responsibilities:

Responsibilities

• Perform preventive maintenance, inspections, testing, troubleshooting, and repairs on UPS systems, battery plants, DC power systems, PDUs, STS units, inverters, and related critical power equipment.
• Diagnose electrical and control system faults using schematics, test equipment, manufacturer documentation, and industry best practices.
• Install, commission, and replace UPS systems, battery strings, battery monitoring systems, maintenance bypass equipment, and associated power infrastructure.
• Respond to emergency service calls and restore customer systems to operational status while maintaining the highest safety and quality standards.
• Perform battery testing, capacity testing, failure analysis, and lifecycle replacement services.
• Complete service reports, maintenance documentation, and customer communications accurately and professionally.
• Develop strong customer relationships through technical expertise, responsiveness, and exceptional service delivery.
• Mentor junior technicians and support field training efforts by sharing troubleshooting techniques, safety practices, and technical knowledge.
• Maintain compliance with OSHA, NFPA 70E, company safety procedures, and customer site requirements.
• Support additional field service activities as business and customer needs evolve.

Then Requirements (maybe combine Core Experience and Physical/Work Environment):

Requirements

• Minimum 3+ years of hands-on experience servicing UPS systems, battery systems, DC power equipment, generators, switchgear, data center infrastructure, or other mission-critical electrical infrastructure.
• Experience supporting equipment from manufacturers such as Eaton, Vertiv/Liebert, Schneider Electric/APC, Mitsubishi, Toshiba, ABB, or comparable critical power platforms is strongly preferred.
• Strong understanding of AC and DC electrical theory, power distribution systems, and battery technologies.
• Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation.
• Experience using multimeters, power quality analyzers, battery testing equipment, and other diagnostic tools.
• Demonstrated ability to independently troubleshoot and resolve complex electrical and electronic system failures.
• Strong customer-facing communication skills with the ability to explain technical findings, recommendations, and corrective actions to both technical and non-technical stakeholders.
• Proven commitment to safety, quality workmanship, and professional accountability.
• Valid driver's license and willingness to travel within the assigned service territory, including occasional overnight travel as required.
• Military veterans with backgrounds in electronics, avionics, communications, radar, power generation, electrical maintenance, nuclear power, or related technical specialties are highly encouraged to apply.
• Ability to pass all required pre-employment screenings, including a drug screening and background check, where applicable.
• Ability to lift, carry, push, and/or move equipment and materials weighing up to 100 pounds with or without assistance.
• Ability to frequently stand, walk, bend, kneel, crouch, reach overhead, and work in confined or restricted-access areas.
• Ability to work safely around energized electrical equipment and within mission-critical customer environments.
• Ability to perform physically demanding work for extended periods while maintaining attention to detail and safety awareness.
• Ability to manage multiple priorities in fast-paced field environments while maintaining the highest standards of safety and quality.
• Willingness and ability to travel throughout the assigned service territory, including overnight and multi-day travel as business needs require.
• Per diem is provided for qualifying travel.
• Willingness to participate in an on-call rotation and respond to customer emergencies when required.
• Ability to obtain and maintain Security Clearance Access to customer facilities, including data centers, telecommunications sites, healthcare facilities, industrial locations, and government installations.

We could also separate Skills but it's okay. Now Benefits:

Benefits

• Health and life insurance
• 401k with employer match
• Paid time off
• Tuition reimbursement
• Professional development courses
• Medical, dental and vision insurance