Experienced Commercial Door Technician

About the Role

Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician to join our team. We are considering applicants with at least 4+ years of door industry experience. As an Experienced Commercial Door Technician, you will play a crucial role in installing, repairing, and maintaining various types of doors, docks, and related hardware, ensuring they function efficiently and safely.

Responsibilities

• Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment.
• Diagnose and conduct routine repair of door-related issues, such as broken springs, hinges, locks, and electrical components.
• Install and configure door hardware, including locks, handles, closers, low-voltage, and access control systems.
• Ensure all installed doors meet safety and building code regulations and standards.
• Provide excellent customer service by addressing inquiries, explaining repair processes, and offering solutions.
• Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
• Diagnose, identify, and resolve technical issues with doors efficiently, offering cost-effective solutions.
• Perform quality checks on installations and repairs to ensure they meet the company’s high standards.

Qualifications

• High school diploma or equivalent.
• 4+ years’ experience in the commercial door service industry.
• AAADM certification a plus.
• Knowledge of various door types, brands, and hardware.
• Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately.
• Knowledge of safety regulations and adherence to safety protocols.
• Basic computer skills.

Skills

• Excellent mechanical and technical skills.
• Strong problem-solving and troubleshooting abilities.
• Effective communication and interpersonal skills.
• Attention to detail and commitment to quality workmanship.
• Ability to work in a fast-paced environment and be persuasive when necessary.
• Reliable, self-motivated, and able to work independently.

Physical Requirements

• Physically able to lift and move items weighing 50 lbs. or higher.
• Ability to continuously lift, bend, climb ladders up to 20’ in height, and work on knees for extended periods.
• Proficient in operating power tools.

Work Conditions

• Full-time shifts available between 7:00 AM - 5:30 PM, Monday through Friday, with some overtime and on-call hours required.
• Fast-paced and results-oriented work environment.
• Must possess a valid driver’s license and be able to drive a company vehicle.
• Must pass a drug test, background check, and motor vehicle check.

Benefits

• Industry-best training in a state-of-the-art facility, covering commercial and retail door openings, hardware, storefront glazing, and automatic doors.
• Room for growth and career advancement opportunities.
• Continued learning classes on manual operated doors, dock equipment, hollow metal doors, frames, and hardware.
• Strong safety culture and positive work environment.
• Recognitions and rewards programs.
• Comprehensive pay, health benefits, 401K match, 8 company-paid holidays, and vacation/sick program.
• Company-provided uniform, tools, annual boot allowance, and vehicle for customer service visits.