Experienced Cake Decorator

About the Role

Our Cake Decorator is a key player in making sure our pastries look and taste amazing. In addition to providing unparalleled guest service, you'll create beautiful and delicious art for our guests and provide the sweets that will be the hit of their parties. As a Team Member, you'll be part of a team that emphasizes building lifelong relationships with our customers by focusing on understanding and exceeding their needs.

As a member of the Bakery team, your primary responsibility will be preparing and decorating the products and cakes in the department to ensure only the freshest are available. You are creative with cuisine and passionate about the business, trends, and what makes customers tick. You have culinary vision beyond a simple "what's for dinner?" and every opportunity to connect with people is an opportunity for you to exchange ideas and learn tricks of the trade.

Responsibilities

• Fill tables and cases with cakes by taking product from prep area to sales area.
• Follow proper procedures to ensure store meets out-of-stock percentage goals.
• Apply merchandising principles that will help to generate sales as well as WOW the guest.
• Take special orders from guests over the telephone and in person.
• Maintain quality of product for sale by checking sales area for dates and condition of product.
• Document and/or record daily known loss.
• Maintain safety as the top priority in all aspects of work, for Team Members, guests, and products.
• Provide exemplary customer service by greeting customers and ensuring they can locate products.
• Answer questions and make suggestions to customers about bakery products.
• Inspire fellow Team Members and guests with a passion for food and a willingness to go the Extra Mile.
• Properly handle products and equipment in accordance with food safety and safety guidelines.
• Maintain cleanliness of equipment, tables, utensils, floor, etc., to meet safety and sanitation regulations.
• Prepare and decorate product for Bakery cases and displays, rotating product and following code dating procedures.
• Maintain proper safety and sanitation methods, emergency procedures, cleanups, and housekeeping.
• Accurately record special orders on Bakery products to delight customers.
• Maintain department procedures, daily setups, order taking, understanding copyright policies, and proper product rotation.
• Stay updated on new product knowledge and procedures, including special orders, cake program, portion control, and seasonal items.
• Ice and decorate cakes using spatulas and icing bags.
• Prepare icing and products for cakes and other decorated items by reading recipes, measuring ingredients, and mixing product.
• Assist in maintaining Bakery backroom, cooler, and freezer efficiency by unloading deliveries.
• Operate department equipment, including mixers, scales, airbrush gun, knives, cut gloves, and personal protective equipment (anti-slip shoes).
• Assist in other areas as required.

Requirements

• Satisfactory completion of job-specific skills assessment.
• 6 to 12 months of experience or successful completion of the Giant Eagle Apprenticeship program.
• Ability to lift up to 50 pounds.
• At least 18 years of age.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.