Experienced Automotive Warranty Administrator

Responsibilities

• Process and submit warranty claims accurately and promptly to manufacturer
• Review and verify warranty documentation and repair orders
• Communicate effectively with technicians, service advisors, and manufacturers regarding warranty issues
• Maintain detailed records of warranty transactions and claims
• Ensure compliance with manufacturer policies and procedures
• Affix resolve warranty discrepancies and follow up on outstanding claims
• Support the service department in administrative tasks related to warranty processing

Requirements

• Previous experience in automotive warranty administration, preferably with Ford or similar brands
• Strong organizational and time management skills
• Ability to learn quickly and adapt to a fast-paced environment
• Excellent communication and interpersonal skills
• Attention to detail and accuracy in documentation
• Proficiency with CDK DMS and dealership software
• Self-motivated with a proactive approach to problem-solving