Experienced Automotive Service Advisor

Sallisaw, OK Quick Snapshot Job Type: Full-time Pay: $50,000 - $90,000 per year Schedule: Monday - Friday Benefits: Medical, Dental, Vision, and 401(k) Match About Harry Robinson Sallisaw Ford Harry Robinson Sallisaw Ford is a growing, customer-focused dealership that believes our employees are our greatest asset. Our Parts and Service leadership team brings years of combined automotive experience, providing the guidance, support, and mentorship needed for your long-term success. We are committed to delivering exceptional customer service, maintaining a positive, team-oriented culture, and building lasting careers rather than just filling positions. If you are looking for a dealership home that recognizes performance, provides leadership, and invests heavily in your professional development, we want you to join our team. Job Description Hiring an experienced, professional, customer-focused Service Advisor who understands that exceptional service starts with communication, trust, and follow-through. You will ensure every customer receives a smooth, transparent, and positive service experience from check-in through vehicle delivery. The ideal candidate will have previous experience, communicate confidently, and thrive in a busy dealership environment. The team member must accurately document repair needs, prepare and present estimates, recommend appropriate maintenance and repairs, provide timely updates, and follow up to ensure every customer is completely satisfied. Job Type Full-time Schedule Monday - Friday: No Saturdays Pay $50,000 - $90,000 per year Confidentiality Notice: Currently employed elsewhere? We understand. All conversations and applications are held in the absolute strictest confidence. Work Requirements Experience: Previous experience as an automotive service advisor is preferred. Driver’s License: Valid driver’s license with a good driving record is required. Computer Skills: Computer proficiency with the ability to learn dealership software quickly. Ability to commute to Sallisaw, OK. Responsibilities Customer Hospitality: Greet customers professionally and create an outstanding service experience. Concern Documentation: Listen carefully to customer concerns and accurately document repair needs on repair orders. Estimate Preparation: Prepare repair estimates and recommend necessary maintenance and repairs. Workflow Coordination: Communicate with team members and customers, monitor repair progress, and keep customers informed throughout the process. Appointment Management: Schedule service appointments and help maintain an efficient shop workflow. Performance Achievement: Consistently achieve high customer satisfaction while meeting dealership performance goals. Qualifications Excellent communication and relationship-building skills. Strong organizational and multitasking abilities in a fast-paced environment. Professional appearance and a positive attitude. Ability to work effectively in a team-oriented setting. Why Join the Harry Robinson Sallisaw Ford Team? 70+ Years of Combined Leadership: Learn and grow under an experienced management team dedicated to your career advancement. Outstanding Earning Potential: Capitalize on aggressive performance bonuses and incentives tied directly to your hard work. Career Development: We build long-term careers by providing ongoing Ford factory training and advancement opportunities. Benefits Medical Insurance Dental Insurance Vision Insurance 401(k) Retirement Plan with Company Match Paid Vacation and Holidays Ongoing Ford Training and Professional Development Employee Discounts Equal Opportunity Employer Statement Harry Robinson Sallisaw Ford is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on any protected characteristic as defined by federal, state, or local law.