Experienced Auto Glass Installation Technician

About the role

The Auto Glass Technician plays a crucial role at Safelite, focusing on vehicle glass repair and replacement services. They leverage Safelite's training, tools, and technology to provide efficient, safe, and high-quality services both in shops and mobile settings.

Responsibilities

• Provide all vehicle glass repair and replacement services in a safe, efficient, and customer-focused manner.
• Clean customer vehicles after each job.
• Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
• Proficiently operate Safelite's tools and technologies, such as True Seal®, Ezi-Wire™, Glass Table System (GTS), chemicals, work order systems, and MRM technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with customers in-person, via text, and on the phone; promote and sell Safelite products and services.
• Perform other duties as assigned.

Requirements

• Must be 18 years of age or older.
• Valid state-issued driver’s license and any other required licenses.
• Required Safelite SafeTech™ certification.
• Ability to lift up to 50 pounds, stand for extended periods, work in tight spaces, and use various hand and power tools.
• Proficiency in operating Safelite's diagnostic tools and software.
• Ability to work flexible hours to accommodate customer needs.
• Professionalism, excellent customer service skills, and problem-solving abilities.
• Ability to work outside in various weather conditions and temperatures.
• Read, write, and interpret the English language and technical directions.
• Willingness to maintain a professional appearance and adhere to company uniform and PPE policies.

Qualifications

• High School Diploma or GED equivalent.
• Preferred: Relevant industry experience.

Skills and Abilities

• Ability to lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Standing for extended periods, working in tight spaces, bending, twisting, and using a variety of hand and power tools.
• Operating Safelite's tools and technologies safely and effectively.
• Proficiency in using computerized diagnostic tools.
• Effective communication skills, both oral and written.
• Problem-solving and troubleshooting abilities.
• Ability to work with chemicals as required by the "Safelite Way of Fitting."
• Professional appearance and adherence to company uniform and PPE policies.
• Willingness to maintain stable performance under pressure.

Benefits

• Competitive weekly pay starting at $25.25/hour, with potential to earn up to $30.50/hour as a Master Tech.
• Medical, dental, vision, and prescription drug coverage.
• 401(k) plan with company matching.
• Paid time off, holidays, and volunteer days.
• Tuition reimbursement program.
• Additional PTO options.