Experienced Auto Glass Installation Technician

About the role

The Auto Glass Technician plays a crucial role at Safelite, focusing on vehicle glass repair and replacement services. They leverage Safelite’s training, tools, and technology to provide efficient, safe, and high-quality services both in shops and mobile settings.

Responsibilities

• Provide all vehicle glass repair and replacement services in the most efficient manner, prioritizing safety, quality, and exceptional customer service.
• Clean customer vehicles after every job.
• Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
• Proficiently operate Safelite’s tools and technologies, such as True Seal®, Ezi-Wire™, Glass Table System (GTS), chemicals, work order systems, and MRM technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with all scheduled customers in-person, via text, and on the phone; promote and sell Safelite promotional items and services.
• Perform other duties as assigned.

Requirements

• Must be 18 years of age or older.
• Valid state-issued driver’s license and any other required licenses to operate a company vehicle.
• Required Safelite SafeTech™ certification.

Qualifications

• High School Diploma or GED equivalent.
• Preferred: Previous experience in automotive glass repair and replacement.

Skills and Abilities

• Ability to lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Standing for extended periods, working in tight spaces, bending, twisting, and operating various hand and power tools safely.
• Operating a motor vehicle according to all federal, state, and local laws.
• Professionalism and passion for providing outstanding customer service.
• Ability to work with chemicals as required by the “Safelite Way of Fitting”.
• Flexibility to work scheduled days with start and end times accommodating customer needs.
• Proficiency in using computerized diagnostic tools.
• Effective communication skills (oral and written).
• Professional appearance and adherence to company uniform and PPE policies.

Benefits

• Competitive weekly pay ranging from $24.00 - $28.00/hour.
• $5/set of wiper blades for customer safety.
• Potential to be promoted within the first year.
• Starting pay of $28/hour as a Senior Tech and $30.50/hour as a Master Tech.
• Benefits package valued at more than $10k, including 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Tuition reimbursement up to $5,250 annually.
• Paid training and all necessary tools and resources.