Jobs · Business Development · Illinois

Experience Manager

Ulta Beauty · Tinley Park, IL · 1 mo ago
On-siteBusiness Development$28.5–$35/hrFull-time
We need to output HTML fragment with sections: About the role? Actually we need to use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content. We must not repeat job title. Remove boilerplate, navigation, legal, EEO, etc. Must preserve all substantive info. We need to parse the posting: It includes Overview, General Summary & Scope, PRINCIPAL DUTIES & RESPONSIBILITIES, Job Qualifications (Education, Experience, Skills, Special Position Requirements, Working Conditions), Pay range, Benefits info, About Ulta Beauty (company overview). Also there is "Overview" describing place of energy etc. That could be "About the role" maybe? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can map content: - About the role: could be Overview/General Summary & Scope (mission, vision, values, purpose). We'll include that. - Responsibilities: PRINCIPAL DUTIES & RESPONSIBILITIES (Performance, People, Process). We'll list bullet points. - Requirements: maybe Education and Experience? Could be "Requirements" heading includes Education and Experience. Or we could separate Qualifications and Skills. The instruction list includes Requirements, Qualifications, Skills as separate possible headings. We need to decide based on content. We have Education (Bachelor’s degree preferred, Cosmetology license etc). Experience (2-3+ years relevant, fast-paced retail management work experience, financial management, cosmetology management, retail management, leadership management). Skills (Proficient with basic technology, Excellent written and verbal communication, etc). Special Position Requirements (flexible schedule, attend meetings). Working Conditions (mobility, standing, lifting, etc). Benefits (Full-time positions eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions eligible for dental, vision, life, and disability benefits. Link to benefits page). Pay: $28.50 - $35.00 / Hour with opportunity for eligible associates to earn additional compensation pursuant to the Company’s bonus plan. Exact pay based on factors. Schedule: maybe not explicitly given besides flexible full-time schedule includes days, evenings, weekends, holidays. That's schedule info. So we can include Schedule section. We must not include sections with filler like "commensurate with experience". We have actual content. We must not include Job ID/requisition numbers. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. The posting includes an EEO statement at end: "We will consider for employment all qualified applicants, including those with arrest records..." That's EEO/equal-opportunity boilerplate; we should remove it. Also the "About At Ulta Beauty (NASDAQ: ULTA)..." is company overview; maybe we can keep as "About the role"? Actually "About" could be separate but not in list. The instruction only mentions those headings; we can include "About the role" for overview and mission. The company description maybe could be part of About the role or we could omit if not needed. But we should preserve all substantive information; the company overview is substantive. Could include under "About the role" or maybe a separate "About" heading not in list; but we should stick to allowed headings. Probably we can include company overview under "About the role". That seems fine. We need to output only HTML fragment, no /, no markdown fences. We'll structure:

About the role

Overview text + General Summary & Scope combined.

Responsibilities

  • ...
  • ...
We need to break down responsibilities into bullet points. Could group by Performance, People, Process but still bullet list. We must preserve all substantive info; we can condense but not lose detail. However we must not invent or summarize away detail. Summarizing may be okay if we keep the meaning? The instruction: "Do NOT invent or summarize away detail." Means we should not omit details; we should keep them. But we can still use bullet points to capture each duty. We need to include all duties listed. Let's extract duties from PRINCIPAL DUTIES & RESPONSIBILITIES: Performance: - Promote a culture of accountability to meet or exceed the store’s goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. - Drive company profitability through operational excellence, top-line sales growth and expense control. - Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget. - Address underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. - Support direct reports in developing and maintaining their clientele. - Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. - Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. - Maintain prompt, regular attendance as the EM and hold store associates accountable to the Ulta Beauty attendance policy. People: - Attract, hire, retain and source a diverse team of top talent for the salon and boutiques, leveraging a variety of methods including social media platforms, and efficiently address any staffing needs and open positions for the store. - Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. - Create an inclusive environment that inspires and encourages the growth and engagement of associates. - Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance. - Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. - Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. - Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals. - Model a culture of teamwork and guest service excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices. - Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process: - Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards for the store, including the Infection Control Policy. - Adhere to and enforce Ulta Beauty’s dress code. - Use the company’s scheduling tool as directed to create and adjust schedules, manage attendance in-the-moment, and to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, support service sales and growth, reduce loss, ensure accurate schedules and reporting, and execute company directives. - Use the company’s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. - Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention. - Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. - Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. - Utilize company programs, tools, and resources to drive store improvements. - Regularly communicate and provide feedback to field and services leadership on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape for their store. Now Job Qualifications: Education: - Bachelor’s degree is preferred - Cosmetology license and/or a cosmetology management license where required by state law Experience: - 2-3+ years relevant, fast-paced retail management work experience or other relevant work experience - Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense - Cosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirements - Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives - Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team Skills: - Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) - Excellent written and verbal communication - Strong collaboration and interpersonal skills - Strong organizational skills to manage multiple tasks - Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable Special Position Requirements: - Work a flexible, full-time schedule to include days, evenings, weekends, and holidays - Attend corporate business meetings and conferences Working Conditions: - Continuous mobility throughout the store during shift - Frequent standing, bending, reaching, and twisting during shift - Frequent lifting and/or moving up to 25 lbs. during shift - Continuous coordination and manipulation of objects during shift - Frequent use of a computer, telephonic devices, and related office supplies - If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. Benefits: - Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. - Part-time positions are eligible for dental, vision, life, and disability benefits. - For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta Pay: - The pay range for this position is $28.50 - $35.00 / Hour with the opportunity for eligible associates to earn additional compensation pursuant to the Company’s bonus plan. - Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Schedule: - Already covered in Special Position Requirements (flexible full-time schedule). Could also be separate Schedule section: "Work a flexible, full-time schedule to include days, evenings, weekends, and holidays; Attend corporate business meetings and conferences." We need to avoid duplication. We'll put Schedule section with that info. Now we need to decide headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have Education+Experience could go under Requirements (or Qualifications). The instruction list includes both Requirements and Qualifications; we need to decide which to use. Perhaps Requirements for Education and Experience, Qualifications for Skills? But they also have Skills heading. Could treat Qualifications as Education+Experience, Skills as separate. However they also listed Requirements as a possible heading. To be safe, we can use Requirements for Education and Experience, Qualifications for maybe nothing else? But we have Skills separate. We could omit Qualifications if not needed, but we have to include sections only when posting has real specific content. We have content for Education and Experience (requirements). So we

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