Experience Manager

We need to output HTML fragment with sections: About the role? Actually we need to use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections that have real specific content. The posting includes Overview, General Summary & Scope, PRINCIPAL DUTIES & RESPONSIBILITIES, Job Qualifications (Education, Experience, Skills, Special Position Requirements, Working Conditions), About (company description). Also there is no explicit Benefits, Pay, Schedule info (though Special Position Requirements mentions flexible full-time schedule includes days, evenings, weekends, holidays; that could be schedule info). There's no explicit Pay or Benefits. So we should not create Pay or Benefits sections. We can create Schedule section from Special Position Requirements (flexible full-time schedule). Also we could include Working Conditions maybe as part of Requirements? But we can include a section for Working Conditions if we want but not required headings list includes Benefits, Pay, Schedule. Not required to include Working Conditions. But we can include as part of Requirements or Qualifications. The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It gives examples but not mandatory to use only those; we can use others if needed? Probably better to stick to those headings where content exists. We have content for About the role (Overview/General Summary), Responsibilities (PRINCIPAL DUTIES & RESPONSIBILITIES), Requirements (maybe Education/Experience?), Qualifications (maybe Education, Experience, Skills?), Skills (list), Schedule (Special Position Requirements). We need to avoid duplication. Let's structure:

About the role

with overview paragraphs.

Responsibilities

with

• list of duties.

  Requirements

  maybe combine Education, Experience, Special Position Requirements? But we also have Qualifications and Skills separate. Could do:

  Qualifications

  with Education and Experience.

  Skills

  with list.

  Schedule

  with flexible full-time schedule. We should not include Benefits or Pay. We need to preserve all substantive information, not invent. Remove boilerplate like EEO etc. The posting includes an EEO statement at end: "We will consider for employment all qualified applicants..." That's boilerplate; we should remove it. Also remove "About At Ulta Beauty (NASDAQ: ULTA)..." maybe that's About company; we could include as part of About the role? Actually About the role is about the job; but we have an "About" section describing company. Could include as part of About the role or separate? The instruction: "Use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we could have About the role includes overview and maybe company description. We'll include the overview and general summary. The "About At Ulta Beauty..." could be placed under About the role as additional context. It's substantive. We'll keep it. We must not repeat the job title as a heading. The job title is Experience Manager (EM). Not to repeat. We must not put Job ID/requisition numbers as headings; none present. We must output only HTML fragment. Let's extract content. Overview: "Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful." General Summary & Scope: paragraphs about EM responsibilities. We'll combine into About the role section. Responsibilities: list under PRINCIPAL DUTIES & RESPONSIBILITIES. We need to capture each bullet. The text includes many sentences grouped under Performance, People, Process. We'll extract each duty as list items. Let's list them: Performance: - Promote a culture of accountability to meet or exceed the store’s goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. - Drive company profitability through operational excellence, top-line sales growth and expense control. - Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget. - Address underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. - Support direct reports in developing and maintaining their clientele. - Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. - Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. - Maintain prompt, regular attendance as the EM and hold store associates accountable to the Ulta Beauty attendance policy. People: - Attract, hire, retain and source a diverse team of top talent for the salon and boutiques, leveraging a variety of methods including social media platforms, and efficiently address any staffing needs and open positions for the store. - Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. - Create an inclusive environment that inspires and encourages the growth and engagement of associates. - Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance. - Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. - Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. - Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals. - Model a culture of teamwork and guest service excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices. - Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process: - Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards for the store, including the Infection Control Policy. - Adhere to and enforce Ulta Beauty’s dress code. - Use the company’s scheduling tool as directed to create and adjust schedules, manage attendance in-the-moment, and to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, support service sales and growth, reduce loss, ensure accurate schedules and reporting, and execute company directives. - Use the company’s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. - Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention. - Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. - Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. - Utilize company programs, tools, and resources to drive store improvements. - Regularly communicate and provide feedback to field and services leadership on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape for their store. Job Qualifications: Education: Bachelor’s degree is preferred; Cosmetology license and/or a cosmetology management license where required by state law. Experience: - 2-3+ years relevant, fast-paced retail management work experience or other relevant work experience - Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense - Cosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirements - Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives - Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team Skills: - Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) - Excellent written and verbal communication - Strong collaboration and interpersonal skills - Strong organizational skills to manage multiple tasks - Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable Special Position Requirements: - Work a flexible, full-time schedule to include days, evenings, weekends, and holidays - Attend corporate business meetings and conferences Working Conditions: - Continuous mobility throughout the store during shift - Frequent standing, bending, reaching, and twisting during shift - Frequent lifting and/or moving up to 25 lbs. during shift - Continuous coordination and manipulation of objects during shift - Frequent use of a computer, telephonic devices, and related office supplies - If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. We could include Working Conditions as part of Requirements or maybe as a separate section but not in the list of headings. Probably better to include under Requirements or Qualifications? But we have a separate heading for Requirements; we could include Education, Experience, Working Conditions there. However the instruction says use those headings as examples; we can add others if needed but better to stick to given ones. We have enough sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Schedule. We can put Working Conditions under Requirements (maybe as a sub-list). Or we could incorporate Working Conditions into Requirements as bullet items. Let's decide:

  About the role

  with overview + general summary + company About paragraph.

  Responsibilities

  with
  • all duties.

    Requirements

    with Education, Experience, Working Conditions (maybe as sub-bullets). But we also have Qualifications separate; maybe we combine Education and Experience into Qualifications, and Requirements includes Special Position Requirements (schedule) and Working Conditions? However we already have Schedule separate. Let's follow the example headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Thus: - About the role: overview + general summary + company description. - Responsibilities: duties. - Requirements: maybe Education + Experience? But we also have Qualifications separate; maybe Requirements = Education + Experience, Qualifications = Skills? But they also listed Skills as separate heading. So we can do: Requirements: Education and Experience. Qualifications: maybe Licenses? Actually Education includes cosmetology license; but we could treat that as part of Requirements. Hmm. Better to map: Requirements: Education (Bachelor’s degree preferred, Cosmetology license where required) and Experience (2-3+ years retail management, financial management, cosmetology management, retail management, leadership management). Qualifications: maybe not needed; but we have Skills separate. Could treat Qualifications