Experience Manager

We need to produce HTML fragment with sections: About the role? Actually we need to use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include sections only when posting has real specific content. The posting includes Overview, General Summary & Scope, PRINCIPAL DUTIES & RESPONSIBILITIES, Job Qualifications (Education, Experience, Skills, Special Position Requirements, WORKING CONDITIONS), About (company description). Also there is no explicit Benefits, Pay, Schedule content. There's mention of flexible full-time schedule (Special Position Requirements) but not explicit schedule details like hours. There's no pay info. Benefits not mentioned. So we should not create Benefits, Pay, Schedule sections. We need sections: About the role (maybe Overview/General Summary?), Responsibilities (Principal Duties), Requirements (maybe Job Qualifications?), Qualifications (Education/Experience?), Skills (Skills), maybe we can combine. But we must not repeat job title as heading. Use

for each section heading. We need to decide mapping: The posting has Overview (place of energy...), General Summary & Scope (role description). Could be "About the role". Then "Responsibilities" from PRINCIPAL DUTIES & RESPONSIBILITIES. Then "Requirements" maybe from Job Qualifications (Education, Experience, Special Position Requirements, WORKING CONDITIONS). Then "Qualifications" maybe from Education and Experience? But we might double. Better to follow typical sections: About the role, Responsibilities, Requirements, Qualifications, Skills. But we need to avoid duplication. Let's think: The posting includes Education, Experience, Skills, Special Position Requirements, WORKING CONDITIONS. Could put those under "Requirements". Then "Qualifications" maybe not needed if we already have requirements. But we can include "Qualifications" for Education and Experience? However the instruction: Prefer a few substantive sections over many thin ones. So maybe we combine Education, Experience, Skills, Special Position Requirements, WORKING CONDITIONS into a single "Requirements" section. Then we could have "Skills" separate? But Skills already listed; could be part of Requirements. But we could also have a "Skills" section for the skills list. However that may be thin. Better to have "Requirements" covering education, experience, special position requirements, working conditions, and maybe also skills? But we have a distinct Skills list; we could put that under "Skills" section. That seems reasonable. Thus sections: - About the role (h3) containing Overview + General Summary & Scope (maybe combine). - Responsibilities (h3) containing PRINCIPAL DUTIES & RESPONSIBILITIES (list items). - Requirements (h3) containing Education, Experience, Special Position Requirements, WORKING CONDITIONS. - Skills (h3) containing Skills list. We must not include Benefits, Pay, Schedule. We need to use

• for any list of duties/requirements/benefits, and

  for prose. We need to preserve all substantive information, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. At end there is an EEO statement about considering applicants with arrest records etc. That's boilerplate; should be removed. Also the "About At Ulta Beauty (NASDAQ: ULTA)..." is company description; that's not boilerplate? It's about the company; could be considered part of "About the role"? Might be okay to keep as part of About the role? But the instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "About At Ulta Beauty..." is not EEO; it's company overview. Might be okay to keep. However we already have About the role section; we could incorporate that description there. But we must not repeat job title as heading. The page already shows it; we don't have job title in text. So fine. We need to ensure we don't include duplicated lines. The posting has some repeated phrases? Not many. Now produce HTML. Structure:

  About the role

  Overview text + General Summary & Scope combined into prose.

  We need to keep the content: Overview: "Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful." General Summary & Scope: "The Experience Manager (EM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth in retail and services. The EM leads a team of stylists, estheticians, guest coordinators (select locations), Assistant Services Managers (select stores), Sales Managers and boutique leads. This leader is accountable for all aspects of the guest experience, retail sales, and services businesses, including salon services, boutiques, retail sales, makeup, and guest satisfaction. The EM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service, and the ability to lead, influence, and develop their team." We can combine into a couple paragraphs. Then Responsibilities: need to list duties. The PRINCIPAL DUTIES & RESPONSIBILITIES includes many bullet-like sentences. We need to turn each duty into
• . The text includes headings: Performance, People, Process. Could keep those as subheadings? But we only allowed

  for section headings; we could use

  ? Not allowed? The instruction only says use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but to be safe we can just use

  • and maybe include the headings as plain text inside
  • or as . But we need to preserve all substantive information; we can include the headings as part of the list item text. Thus produce
    with each duty as
    • . Need to capture all duties listed. Let's extract duties from the text: Performance: - Promote a culture of accountability to meet or exceed the store’s goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. - Drive company profitability through operational excellence, top-line sales growth and expense control. - Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget. - Address underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. - Support direct reports in developing and maintaining their clientele. - Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. - Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. - Maintain prompt, regular attendance as the EM and hold store associates accountable to the Ulta Beauty attendance policy. People: - Attract, hire, retain and source a diverse team of top talent for the salon and boutiques, leveraging a variety of methods including social media platforms, and efficiently address any staffing needs and open positions for the store. - Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. - Create an inclusive environment that inspires and encourages the growth and engagement of associates. - Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance. - Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. - Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. - Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals. - Model a culture of teamwork and guest service excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices. - Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process: - Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards for the store, including the Infection Control Policy. - Adhere to and enforce Ulta Beauty’s dress code. - Use the company’s scheduling tool as directed to create and adjust schedules, manage attendance in-the-moment, and to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, support service sales and growth, reduce loss, ensure accurate schedules and reporting, and execute company directives. - Use the company’s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. - Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention. - Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. - Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. - Utilize company programs, tools, and resources to drive store improvements. - Regularly communicate and provide feedback to field and services leadership on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape for their store. Now Requirements section: includes Education, Experience, Special Position Requirements, WORKING CONDITIONS. Education: "Bachelor’s degree is preferredCosmetology license and/or a cosmetology management license where required by state law". Actually text: "Education Bachelor’s degree is preferredCosmetology license and/or a cosmetology management license where required by state law". There's missing space; we need to preserve as is but we can format nicely: "Bachelor’s degree is preferred. Cosmetology license and/or a cosmetology management license where required by state law." Experience: "Experience 2-3+ years relevant, fast-paced retail management work experience or other relevant work experienceFinancial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenseCosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirementsRetail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directivesLeadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-c