Experience Design (XD) IV, Product Design - Bank of America Experience Design

Key Responsibilities

• Crafts and facilitates undefined problems into world-class software solutions, deliverables or reporting within time, scope, and budget by reframing XD frameworks, and practices
• Establishes vision and strategy across initiatives throughout the end-to-end product-development lifecycle
• Advises and facilitates alignment through ambiguous conversations with teammates, partners and stakeholders
• Operates autonomously across teams and drives resolution through ambiguity and change

Required Qualifications

• 10+ years of industry design experience in a role demonstrating multidisciplinary product design, with a portfolio showcasing your proven expertise
• Demonstrated leadership designing, optimizing, and delivering for complex systems, AI-enabled platforms or products at enterprise scale, including systems used by millions of users or span multiple business units across complex, federated ecosystems
• Strong track record leading the successful execution of large customer-facing digital experiences, multi-channel consumer-facing applications, responsive web, and websites, including complex, compliant, and transactional systems
• Expert in user-centered design principles, development of better practices, and rapid ideation processes like Lean UX, Design Sprints, and Agile
• Able to anticipate questions, lead and facilitate discussions and model ability to shift across portfolios and programs
• High proficiency working with and contributing to design systems and adhering to brand guidelines while leveraging quantitative and qualitative data to inform and inspire design choices
• Experience leveraging AI agents or assistants in production
• Expert level proficiency with design and emerging tools, including Figma, Lovable, Copilot, GitHub, and Claude Code
• Demonstrated success in influencing and advising executives and cross-functional teams to drive to decisions and resolutions with senior stakeholders and launch complex customer-facing digital products and programs
• Exemplifies leadership in problem-solving with a strong work ethic, showcasing reliability in issue resolution and time management with a focus on results
• Continuous learner with strong interest in, and aptitude for learning new design and technology skills
• Excellent communicator in written and verbal form; strong listening and presentation skills, ability to work well with executives, with proven ability to facilitate and influence
• Adapts swiftly and positively to change, embodying curiosity, resilience, and flexibility

Desired Qualifications

• Financial or similar industry experience preferred
• Bachelor’s degree with corresponding product design experience
• Knowledge of collaboration and production tools such as MCP (Model Context Protocol), JIRA, and Confluence

Skills

• User Experience Design
• Critical Thinking
• Adaptability
• Stakeholder Management
• Presentation Skills
• Product Design and Development
• Research
• Collaboration
• Decision Making
• Project Management
• Agile Practices
• Problem Solving
• Written Communications

Minimum Education Requirement

Bachelor’s degree in related field or equivalent work experience