Experience Design (XD) I, Product Design - Bank of America Experience Design

About the role

The Experience Designer (XD) I role at Bank of America is responsible for executing on multi-disciplinary Experience Design (XD) delivery, processes, and functions for end-to-end digital experiences. This role partners with a diverse set of project stakeholders and cross-functional teams, including product management and engineering, to ensure roadmap projects are delivered with high standards on experience quality, execution, and professionalism.

Responsibilities

• Crafts world-class software solutions, deliverables or reporting within time, scope, and budget by following established XD frameworks and practices.
• Provides ongoing support throughout the end-to-end product-development lifecycle.
• Communicates effectively and engages with teammates, partners and stakeholders.
• Acts independently when incorporating feedback and completes tasks with support.

Requirements

• 3+ years of industry design experience in a role demonstrating multidisciplinary product design, with a portfolio showcasing your proven expertise.
• Experience designing multi-channel consumer-facing apps, responsive web, and websites including complex system, user, ecommerce, and transactional experiences.
• Expert understanding of user-centered design principles and best practices and rapid ideation processes like Lean UX, Design Sprints, and Agile.
• A track record for working with cross-functional product development and design teams to ship customer-facing digital products.
• Experience utilizing quantitative and qualitative data to inform and inspire design.
• Experience leveraging AI agents or assistants in production.
• Highly proficient in design and design-to-code tools such as Figma, Copilot, Lovable, and Claude Code.
• Recognized as a partner by engineering and product manager peers.
• Self-motivated problem solver with a strong work ethic, reliable issue resolution, and time management skills with an intense focus on achieving results.
• Works well with others, builds and nurtures strong relationships.
• Track record of maximizing impact, being reflective, and inspiring others to do their best work.
• Demonstrates strong listening, with excellent communication, and presentation skills.
• Adapts swiftly and positively to change, embodying curiosity, resilience, and flexibility.

Qualifications

• Financial or similar industry experience preferred.
• Bachelor’s degree with corresponding product design experience.
• Knowledge of collaboration and production tools such as MCP (Model Context Protocol), JIRA, and Confluence.