Experience Design Vice President

About the role

Shape the future of user experience with strategic design initiatives that blend business needs and user insights. As an Experience Design Vice President in CT-CDAS, you will play a pivotal role in shaping the user experience across our products and services. This role will own UX strategy and execution for a componentized platform—ensuring experiences are consistent, accessible, scalable, and developer-adoptable across multiple RDaaS (Research/Data-as-a-Service) product surfaces and teams.

Responsibilities

• Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas.
• Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
• Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers, and foster a culture of diversity and inclusion.
• Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions.
• Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels.
• Define UX vision, principles, and roadmap for reusable components (e.g., navigation patterns, search, dataset selectors, entitlement-aware states, onboarding, status/notifications, error handling).
• Drive alignment across product, engineering, analytics, and stakeholders; facilitate workshops and design reviews; resolve tradeoffs.

Requirements

• 5+ years of experience or equivalent expertise in user experience design or similar roles.
• Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes.
• Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions.
• Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making.
• Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience.
• Proficiency in tools like Figma.

Preferred Qualifications

• Design leadership or managerial experience.
• Knowledge about building reusable components/storybooks.
• AI skills that can be leveraged during building storybooks/components.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals, and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers, and employees up for success.